Hospitality - Host/Hostess
Job Description
Job summary
ABOUT THE ROLE As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents. ABOUT YOU You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you
Main duties of the job
As a Hospitality Host at a Barchester care home, you play a key role in creating a warm and stimulating environment for our residents. This role is about providing first-class hospitality and engaging service in our dining room and bar areas. It's an opportunity to make a meaningful difference in the lives of our residents, creating a welcoming atmosphere through friendly and supportive interactions. Experience in a similar hospitality setting is beneficial, though not mandatory. With the chance to further develop your skills through our tailored courses, you'll gain confidence and expertise in your role. If you have a genuine interest in caring for others and are ready to engage with our residents and their families, this fulfilling role offers sector-leading benefits, a competitive pay rate, free training, and a range of retail discounts. It's a rewarding place to employ your people skills in an organization focused on providing care you would expect for your loved ones.
About us
Barchester Healthcare offers its staff an environment focused on providing high-quality care and support to its residents. As an organization that prides itself on creating a stimulating and welcoming atmosphere in its care homes, Barchester Healthcare places significant emphasis on hospitality and building genuine connections between its staff and residents. Working at Barchester means being part of a team dedicated to enhancing the lives of its residents through warm service and meaningful engagement. Developing skills through free training and courses, employees enjoy a supportive and evolving work setting focused on personal and professional growth. The organization values dedication to high-quality service, offering a competitive salary, employee rewards, and a range of benefits, including retail discounts. With a reputation as a rewarding care provider, it is ideal for those looking to leverage people skills in creating a nurturing and community-driven environment.
Job responsibilities
ABOUT THE ROLEAs a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents.
ABOUT YOUYou don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18.
REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'
And so much more!
If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Person Specification
Qualifications
Essential
- No specific qualifications are required for the role of Hospitality Host. However, experience in a similar setting is favorable. Candidates should be personable and caring, with a genuine interest in engaging with residents and their families as a routine part of the job. Successful candidates will have opportunities to further their skills through available courses designed to give them confidence in all aspects of their role. As serving alcohol is a potential part of the job, candidates must be over the age of 18.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Barchester Healthcare
Address
Barchester Healthcare
Derby
DE73 5XE
United Kingdom