Housekeeper - Hatton ward
Job Description
Job summary
Hatton ward is a busy surgical admission ward with patients from Urology, General surgery and ENT.
We are a friendly team and the Housekeeper is an important role. The successful candidate will be responsible for ordering and managing stock and Stationary and maintain a clean working environment
There is a requirement to support with answering the ward telephone during ward rounds, use Integra for ordering, and maintain compliance: for example oxygen and suction checking, PAT test dates , commode leaning and maintaining a clean ward.
Hatton ward is audited for cleaning, nursing and estates Issue which the Housekeeper is involved in resolving the issues raised.
There is also some admin duties involving Lorenzo.
If you would like a dynamic role on a busy surgical ward please get in touch , for more information talk to ward manager (Lindsay Clarkson) or Clinical sister (Amy Brown).
Main duties of the job
To support nursing staff in the delivery and co-ordination of patient requirements. The post holder will work part of the ward team ensuring a clean, safe and comfortable environment for the patient.
About us
Come and join a Trust rated Outstanding by the CQC. South Warwickshire University NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further. In addition our staff survey results have placed us 4th in the country for recommended place to work.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.Our values can be summed up in one sentence. We are 'Trusted to provide safe, inclusive, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
As part of our commitment to Equality, Diversity and Inclusion we encourage all applicants to complete a short survey. This can be accessed via the link below:
https://forms.office.com/e/ahWY3eAGM2
We appreciate you completing the survey.
Job responsibilities
Key Result Areas:
MEETING NUTRITIONAL REQUIREMENTS
To assist patients to order food that meets their dietary requirements.
To ensure dietary supplements are well stocked and are in date/stock rotated.
To receive the meal trolley when it arrives on the ward.
To serve meals in a timely manner in conjunction with nursing staff.
To ensure patients have the assistance they require to eat and drink e.g. feeding, cutting up food, placing food within reach.
To ensure new starters/temporary staff allocated to the area are aware of the Red Tray scheme and how it operates.
In conjunction with nurses, monitor dietary intake as appropriate and maintain nutrition charts.
To promote a pleasant environment for eating, i.e. remove clutter from tables.
To take responsibility for the ward pantry, ensuring it is clean at all times i.e. discard out of date food, stock rotation.
To ensure temperature of ward fridge is monitored as per trust policy.
To ensure food in fridge is labeled and stored correctly.
To ensure adherence to the protected meal time policy.
To take responsibility for the drug and staff fridge, i.e. disregard out of date and discharged patients drugs and out of date food
MAINTAINING THE ENVIRONMENT
To establish a pleasant and welcoming atmosphere to patients, visitors and staff.
To carry out monitoring of service delivery related to cleaning, food, linen and the environment at agreed frequencies.
To ensure all requirements for maintenance/repairs to equipment are reported in a timely manner via the intranet.
To monitor response times for maintenance and repairs and report any issues to the Ward Manager.
To ensure patients lockers and bed side tables are kept clean and tidy.
To maintain the cleanliness of all nursing equipment and trolleys.
To clean and restock patients drinks trolley.
To liase with staff following the discharge of a patient regarding cleaning the bed area in preparation for the new patient.
To ensure that alcohol gel dispensers are cleaned and replenished.
To keep the sluice tidy and clean.
Work in conjunction with the cleaning team, particularly on floor cleaning day, to supervise the movement of patients and assist the team by advising which equipment can be moved/unplugged etc. and to ensure the activities are carried out safely and in a dignified manner.
GENERAL
To ensure personal privacy, dignity and confidentiality is maintained.
To ensure commodes are cleaned on a regular basis
To assist with bed making.
To file patients records in the absence of the Ward Aide.
To receive and welcome visitors.
To respond to telephone calls in a courteous manner.
To receive and pass on information to others, maintaining confidentiality.
To ensure the cost effective use of resources.
To respond to patients concerns through communication with nursing staff.
To respond to emergencies as appropriate.
To maintain effective working relationships.
To promote effective communication with patients, colleagues, other health care staff and visitors to the trust.
Maintain a professional image at all times.
To assist with the printing of labels, ordering of notes and admission of patients using the trust computer system.
TRAINING AND EDUCATION ROLE
Undertake appropriate training for specific tasks delegated by the Ward Manager, at all times working within Trust Policies.
The post holder will acknowledge their limitations in relation to any delegated task that they do not feel competent to perform..
Person Specification
Qualifications
Essential
- Literacy and Numeracy Skills
- 4 GCSEs or equivalent
Desirable
- IT Skills
- Customer Care Course
- Basic Food Hygiene
Experience
Essential
- Experience in dealing with the general public
Desirable
- Clerical Experience
- Previous experience of stock ordering
- An understanding of the NHS
Skills
Essential
- Awareness of patient confidentiality
- Able to manager time effectively
- Good communication and written skills
- Awareness of housekeeping in a health care setting
- Good organisational skills
Personal Qualities
Essential
- Able to work as an effective team member
- Able to express self clearly and confidently - verbal and written
- Able to adapt to changing circumstances
- Able to achieve personal objectives
- Ability to work independently and prioritise workload
Other Job requirements
Essential
- Flexible - can work shifts and weekends
- Able to change duties at short notice
Desirable
- Aware of current NHS issues and priorities
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
South Warwickshire University NHS Foundation Trust
Address
Warwick Hospital
Lakin Road
Warwick
CV34 5BW
United Kingdom
