Housekeeping Assistant - Evenings
Job Description
Job summary
Housekeeping Assistants Evenings
Office & Clinical Cleans
Salary: £10,239 per annum (£25,595 WTE based on 37.5 hours a week)
Hours: 15 hours per week Monday-Friday 5.30pm-8.30pm
or
In-Patient Unit
Salary: £5,119 per annum (£25,595 WTE based on 37.5 hours a week)
Hours: 7.5 hours per week Wednesday, Thursday, Friday 5.00pm-7.30pm (an additional role of 5 hours a week working Thursday & Friday only is also available)
Location for both roles: Farnham
Are you looking for a job where you can make a real difference? At Phyllis Tuckwell, we pride ourselves on offering exceptional care.
We have vacancies for evening Housekeeping Assistants to join our busy, friendly and supportive housekeeping team.
The In-Patient Unit vacancy is patient and family focused and consists of washing up patients' crockery, replenishing patient water jugs, serving teas to patients, replacing stock items and cleaning and emptying bins in the family room.
The Office & Clinical Cleans vacancy consists of cleaning the inpatient corridor floors, therapy rooms, toilets, staff canteen and emptying offices bins.
Please state on your supporting statement which of the roles you would like to apply for.
Our Housekeepers are an essential part of Phyllis Tuckwell, not only for housekeeping but for also maintaining a positive and friendly atmosphere for our patients and their families. Whilst previous experience of similar work is preferred, this is not essential, and in-house training will be provided for the successful candidate.
Main duties of the job
If you would like to feel part of a welcoming and committed team, benefit from strong peer and managerial support, we would be delighted to hear from you.
About You
A successful Housekeeping Assistant will have:
- The ability to support clinicians
- A flexible and professional approach
- Excellent interpersonal and communication skills
- Strong team working skills as well as the ability to work independently
- Basic computer skills
For a full list of essential requirements, please refer to the job description and person specification document.
About Us
We are based in Farnham and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.
Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Housekeeping team members are pivotal in helping deliver our vital services, ensuring every day is precious for our patients.
The impact of our services on the lives of our patients and their families can be read about here:https://www.pth.org.uk/our-care/helpful-information/patient-stories/
About us
We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.
We Offer :
Excellent Benefits
- Six weeks paid holiday plus public holidays (pro-rated for part time staff)
- Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
- Health Cash Plan Scheme
- Employee Assistance Programme
- Staff Benefit Scheme
- Blue Light Discount Card
Excellent Career Development
- Skill Development and Training
- Diverse Training Courses
A Great Place to Work
- Equal Opportunities employer
- Flexible hours and flexible working
- Supportive colleagues
- 97% of our staff are proud to work for Phyllis Tuckwell*
* Phyllis Tuckwell Birdsong Hospice staff survey 2023
Closing date for receipt of completed applications: Monday 21st September 2026
Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.
This post is subject to a Standard Disclosure and Barring Service check.
NO MEDIA OR AGENCIES
Job responsibilities
POST: Housekeeping Assistant
ACCOUNTABLE TO: Housekeeping Manager
JOB PURPOSE:
To monitor and maintain high standards of cleanliness of the environment, understand specific professional ethical aspects of the job role and continually maintain and update knowledge. Ability to carry out the requirements of the job or a range of related jobs requiring light physical effort.
RESPONSIBILITIES:1.0 Professional
1.1 To ensure all surfaces are visibly clean and free from dust, dirt and debris and that appropriate cleaning agents and equipment are used.
1.2 To ensure appropriate protective clothing is worn, including uniform and footwear.
1.3 To ensure cleaning is carried our in a manner and a time that causes minimum disruption.
1.4 To ensure spillages and hazards are removed with minimal delay.
1.5 To inform the appropriate authority when cleaning schedules cannot be carried out.
1.6 To ensure equipment and materials are returned to the appropriate storage place.
1.7 To ensure requests from patients and families are checked with clinical staff and that any concerns are passed on to nursing staff.
1.8 To ensure food and beverages are served in an appropriate and safe manner in accordance with food hygiene regulations.
2.0 Operational
2.1 To have an awareness of, and to observe policy systems and procedures relating to area of work. Including emergency procedures.
2.2 To take steps to meet key aspects of the role and main responsibilities.
2.3 To effectively manage self and lead others to meet hospice aims and objectives in terms of day-to-day activities.
2.4 Maintain concentration when using machinery and equipment.
3.0 Training and Development
a) Team
3.1 To attend statutory training sessions as directed by the Housekeeping Manager and understand legislation associated with such training.
3.2 Through the hospice annual appraisal review system, review training needs and agree yearly objectives with the Housekeeping Manager.
3.3 To create a positive learning environment, enable staff to learn through positive and negative experiences.
b) Personal
3.4 To work effectively with colleagues in a team and to provide support and consideration to others as necessary.
3.5 To be prepared to make suggestions as to how improvements could be made and to contribute in team meetings.
4.0 Customer
4.1 Maintain professional interaction with patient, relatives, and carers.
4.2 Provide a high level of service always delivering a good patient experience.
5.0 Research
5.1 To be aware of and to take part in quality testing issues in conjunction with
the Housekeeping Manager.
6.0 Safeguarding, Equality, Diversity and Inclusion
Role holders are required to understand their responsibilities in the safeguarding context, ensuring that Phyllis Tuckwell reduces the risk of harm or abuse of adults and children at risk.
You are required to:
adhere to Phyllis Tuckwells Safeguarding Policy (held on the NEST), which supports the local authoritys multi agency safeguarding policy, the law (Care Act 2014) and Mental Capacity Act 2005 (including Deprivation of Liberty Safeguards).
inform the appropriate PT professional where there is concern that an adult or child may be at risk of harm, abuse, or neglect.
Phyllis Tuckwell is committed to an Equal Opportunities approach, valuing, and respecting everyone as individuals, with diverse opinions, cultures, lifestyles, and circumstances.
This job description is underpinned by Phyllis Tuckwells philosophy, culture, and core values, which actively embrace diversity and inclusion and promotes total team spirit.
This job description is current and subject to yearly review in consultation with the jobholder. It is liable to reflect and anticipate necessary changes to support the PT strategy. ...
