Hub Administrator
Job Description
Job summary
The detailed job overview for this advert can be found in the job description and person specification attached.
Main duties of the job
The detailed main duties of this advert can be found in the job description and person specification attached.
About us
Connnnect Healthcare Rotherham Community Interest Company (CIC) is a federation of 28 GP practices in Rotherham. The organisation is led by a Board of representatives from general practice in the Borough, with executive leadership from a Medical Director on a part-time basis.
The organisation currently delivers extended access primary care services in Rotherham and a Physio First service in partnership with the local acute and community trust, the largest of its kind currently operating. In addition, the organisation is supporting the development of primary care networks and manages delivery of training and development to large cohorts of the general practice workforce.
Our Vision
We are a GP-led organisation and aim to provide services for direct patient care and to support GP practices. We will be a patient-centred, working collaboratively across general practice and with partners to provide high-quality services, positive working experiences for our staff, and to secure the sustainability of general practice in Rotherham
Job responsibilities
The detailed job description and person specification for this advert can be found in the job description and person specification.
Person Specification
Qualifications
Essential
- GCSE (or equivalent) English and Maths (Grade C/4 or above)
Desirable
- NVQ Level 2 or 3 in Business Administration or Customer Service
Experience
Essential
- Previous administrative experience
- Customer service experience
- Experience managing telephone enquiries
- Experience working with confidential information
- Experience using Microsoft Office
Desirable
- Experience within the NHS, primary care or community healthcare
- healthcare; Experience using electronic patient record systems
Knowledge
Essential
- Understanding of confidentiality and GDPR
- Knowledge of good customer service principles
- Understanding of administrative processes
Desirable
- Knowledge of NHS services
- Knowledge of Information Governance
- Understanding of referral pathways
Skills
Essential
- Excellent communication skills
- Excellent telephone manner
- Strong organisational skills
Desirable
- Knowledge of clinical systems
Personal Qualities
Essential
- Professional and compassionate
- Calm under pressure
- Flexible
- Reliable
- Excellent attention to detail
- Positive attitude
- Able to maintain confidentiality
- Patient-focused
Desirable
- Experience supporting service improvement
Other
Essential
- Willingness to undertake mandatory training
- Ability to travel to community events when required
- Flexible approach to working hours where service needs require
Desirable
- Full UK driving licence and access to transport
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Connect Healthcare Rotherham CIC
Address
Valley Health Centre
Valley Health Centre, 2nd Floor
Rotherham
S65 3HD
United Kingdom
Employer's website
https://Connecthealthcarerotherham.co.uk (Opens in a new tab)
