Inpatient Coordinator in Ultrasound
Job Description
Job summary
We are looking for a well organised enthusiastic administrator to join our friendly team in the ultrasound department at Addenbrookes hospital. This is a busy role which will primarily involve organising ultrasound scans for patients who are on the wards or need emergency scans.
Main duties of the job
Good communication and telephone skills are essential as the role involves contacting the wards to arrange appointments and patient preparation for ultrasound scans and taking messages.
You will work closely with the sonographers, nursing staff and the radiology doctors to ensure that we deliver an efficient friendly service to the patients.
Previous experience of using computer systems will be an advantage however full training will be given.
Please contact Matthew Turner on 01223 216336 if you would like further information.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
This vacancy will close at midnight on 18th June 2026.
Interviews are due to be held on 25th June 2026.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
Essential
- oEducated to GCSE level or equivalent NVQ level 2 Customer Service/Business Admin/ITQ or equivalent experience
Experience
Essential
- oExperience of working in a busy office environment or reception role
- oExperience of prioritising, planning and organising own tasks
- oWorking with guidelines
- oExperience of customer service or dealing with the public
- oExperience of using computer systems
- oExperience of call handling
Desirable
- oPrevious experience of working in the NHS
- oPrevious experience of working within medical records
- oExperience of dealing with difficult situations and confrontations
Knowledge
Essential
- oUnderstanding of confidentiality and data protection
- oUnderstanding of customer service
Desirable
- oKnowledge of the Trust including awareness of the Trusts priorities
- oKnowledge of Trust information systems
- oKnowledge of medical terminology
Skills
Essential
- oAbility to work as part of a team
- oGood communication skills including telephone, email and face to face
- oAbility to follow processes and procedures
- oHigh level of ability to organise and manage own time
- oGood organisational skills
- oAbility to meet deadlines
- oWilling to take on/learn new skills
- oAbility to show attention to detail and accuracy
- oAbility to adapt to change
- oAbility to work well under pressure
- oAbility to act as a chaperone after training
Additional Requirements
Essential
- oThe ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Together - Safe, Kind, Excellent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Addenbrookes Hospital-Division B
Hills Road
Cambridge
CB2 0QQ
United Kingdom
