Medical Administrator
Job Description
Job summary
We are seeking an kind, caring and enthusiastic person to join our friendly, innovative & busy GP practice in the heart of Radcliffe. The position is currently for maternity cover with the potential of a permanent position. The role of a medical administrator is vital to patient care.
Main duties of the job
Greeting patients with a friendly caring manner, ensuring confidentiality at all times.
Answering/making telephone calls, emails, text messages
Liaising with the team ensuring all administration tasks are completed daily
Organising prescription requests
Other administration duties
About us
We are a friendly GP Practice with over 11,000 patients, we have an amazing team of Clinicians and administrators who strive to offer our patients a helpful and caring service. We provide our team the option to join the NHS pension, there is free parking at the side of the building. We have a fun break room where you can relax and join in with a jigsaw puzzle! We also provide refreshments, fruit and on occasion sweet treats for our team to enjoy. We also offer additional annual leave which you can accrue for time of service with us.
Job responsibilities
Working as part of a team
Assisting patients in a kind and caring manner
Administration tasks, answer calls, liaising with clinicians and patients, organising emails, text messages, promoting services for example the NHS app
booking and cancelling appointments
Other administrative duties
Person Specification
Qualifications
Essential
- GCSE grade A to C English and Maths
Desirable
- NVQ
- Customer service
Experience
Essential
- Experience of working in a medical environment
- e.g. pharmacy, GP surgery or with customers, patients etc
- Working closely within a team
Desirable
- Experience or working with EMIS
- Experience of working in a GP practice
Employer details
Employer name
RADCLIFFE MEDICAL PRACTICE
Address
Radcliffe Primary Care Centre (Wave Suite)
69 Church Street West
Radcliffe
Manchester
M26 2SP
United Kingdom