Medical Assistant
Job Description
Job summary
A vacancy has arisen for a full-time B5 Medical Assistant trainee to join the North Cumbria In-Patients Service at Carleton Clinic, Carlisle, Cumbria.
We are looking for applicants for this post to work alongside an allocated Consultant and the ward's medical team to support them in their management of the patient pathway, ensuring all necessary information and resources are available in a timely manner, and that administrative information flows without repetition or delay.
The successful candidate will be required to undertake academic and hands on training.
Main duties of the job
The post holder will:
- capture and manage patient information live (during appointments or meetings) on the relevant IT systems
- prepare clinical documentation including Mental Health Act documentation under the supervision of the responsible clinician in line with Trust policy
- work directly with patients using rating scales, assessing treatments and other inventions
- work with patients with a focus on enabling recovery
- provide data and information to improve, inform and support delivery of care
The post holder will be able to demonstrate excellent communication skills and should be able to work well within a team
The post holder will be educated to a degree level in relevant subject or equivalent level of experience working at a similar level in specialist area and have an understanding of the Mental Health Act
The post holder is required to have Word Processing skills at Level 3 (or equivalent), and a working knowledge of Microsoft packages and patient information systems (RIO). An audio typing qualification or demonstrable equivalent experience and note taking skills are desirable
About us
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.
Job responsibilities
Please find attached job description for full details.
Advertising date : 16th June 2026
Closing date : 30th June 2026
We welcome your application.
Person Specification
Education and Qualification
Essential
- Education to a degree level in relevant subject or equivalent level of experience or skills working at a similar level in specialist area with evidence of required competencies achieved
- Word Processing skills at Level 3 (e.g. /RSA Lev 3 or the equivalent
Desirable
- Qualifications (s) in relevant subjects plus relevant experience)
- Audio Typing qualification or demonstrable equivalent experience
- Note taking skills.
Knowledge and Experience
Essential
- Knowledge of administrative procedures, project management or information analysis
Desirable
- Basic knowledge of quality management and improvement
Skills and Competencies
Essential
- Communication on complex information and administrative matters, requiring interpersonal and oral/written communication skills
- Ability to communicate effectively and compassionately with Service Users and carers
- Ability to work on own initiative and organise own work load, with minimal supervision, working to tight and often challenging time scales
Desirable
- Ability to draft reports and collate data
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
Address
Carleton Clinic
Cumwhinton Drive
Carlisle
CA1 3SX
United Kingdom
