Medical Receptionist
Job Description
Job summary
Dove Valley Practice is pleased to invite applications for a Medical Receptionist to join our team. We are looking for someone who is friendly, reliable, and enthusiastic, with strong interpersonal skills and a genuine willingness to learn. You will be supported as you develop in the role and become a valued part of a collaborative and effective team.
This is a permanent position with a fixed rota of between 10 & 37 hours per week. Regular overtime is required between 7:45am and 6:30pm, Monday to Friday, dependant on business needs, and we will provide 2 to 4 weeks notice of extra shifts required.
We plan to interview for these posts during the week commencing 27th July 2026.
Main duties of the job
Dealing with patients requests.
Care navigation.
Arranging appointments.
Taking and processing requests for home visits.
Taking requests for and issuing repeat prescriptions
Answering general enquiries.
Explaining surgery protocols.
Taking messages for other members of staff/colleagues.
Organising patient records.
Collating and sorting new patient medical records prior to summarising.
Filing medical records as necessary.
Scanning hospital results/letters.
Routine administrative duties.
Opening/securing GP consulting rooms, ensuring rooms are tidy and all PCs are closed down correctly.
Ensuring adequate stocks of stationery, leaflets and forms.
Ensuring doctors rooms are adequately supplied.
Following initial training, the use of computerised medical records.
General responsibility for overall appearance of reception area.
Making of refreshments (tea/coffee etc.)
Other tasks as appropriate to the role
About us
We are a long-standing practice, providing excellent quality care in the Barnsley area and rated as 'good' by the CQC. At the moment we have 9 GPs, 2 PAs, 1 ACP and 2 Practice Nurses, as well as GP Registrars and other attached staff who provide a wide range of services at 2 surgery sites.
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued, and appreciated. We offer different ways of helping staff including career development opportunities, flexible working where applicable, generous annual leave and pension schemes, NHS maternity/paternity packages, refreshments are provided and we have an 'employee of the month' incentive scheme.
As well as a commitment to excellence in looking after our patients and staff, we are also a teaching and training practice for medical students from the Sheffield Universities and GP trainees from the Barnsley Vocational Training Scheme.
Job responsibilities
Dealing with patients requests.
Arranging appointments.
Care navigation.
Taking and processing requests for home visits.
Taking requests for and issuing repeat prescriptions
Answering general enquiries.
Explaining surgery protocols.
Taking messages for other members of staff/colleagues.
Organising patient records.
Collating and sorting new patient medical records prior to summarising.
Filing medical records as necessary.
Scanning hospital results/letters.
Routine administrative duties.
Opening/securing GP consulting rooms, ensuring rooms are tidy and all PCs are closed down correctly.
Ensuring adequate stocks of stationery, leaflets and forms.
Ensuring doctors rooms are adequately supplied.
Following initial training, the use of computerised medical records.
General responsibility for overall appearance of reception area.
Making of refreshments (tea/coffee etc.)
Other tasks appropriate to the role.
Person Specification
Qualifications
Essential
- Highly motivated and willing to attend training
- Awareness of accountability of own role and other roles within the Practice
Desirable
- NVQ qualifications
- AMSPAR qualifications
Experience
Essential
- Reliable/Good attendance record
- Ability to work on own initiative and as part of a team
- Ability to work with attention to detail and accuracy
- Excellent communication skills (verbal & written)
- Ability to work effectively in a busy environment.
- Prepared to work overtime/flexible hours in accordance with the practice needs
Desirable
- Previous experience of working in a primary care or NHS setting.
- Experience of working with Microsoft Office packages
- Experience of working with the SystmOne or EMIS clinical computer systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Dove Valley Practice
Address
Powell Street
Worsbrough
Barnsley
South Yorkshire
S70 5NZ
United Kingdom
Employer's website
http://www.thedovevalleypractice.co.uk/ (Opens in a new tab)
