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Medical Receptionist

NHS

Job Description

Job summary

MEDICAL RECEPTIONIST

We are looking for a Medical Receptionist to join our team.

Part Time - 3 days per week, to include Monday and Friday. The third day can be negotiated - Shifts on a rota basis

Shift Times are 08:00 - 16:30 or 10:00 - 18:30 (with 30 minute break), however flexibility is required to support with sickness and holiday cover.

24 Hours Per Week.

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.

Closing Date: 31st August 2026

Main duties of the job

The successful candidate needs to provide efficient, helpful and supportive reception and administration services to patients and our health professionals.

As a medical receptionist you will be responsible for meeting and greeting patients, answering telephone calls, dealing with queries, booking appointments via the EMIS system and data inputting.

Previous Medical Reception experience along with working knowledge of the EMIS system would be an advantage but is not essential as full training will be provided.

This is a fast paced role where you need to be able to effectively multi task whilst ensuring a quality, effective and caring service is provided.

About us

Oakenhurst Medical Practice has a patient base of 10,000 within Blackburn with Darwen. We provide core General Medical Services including GP, Practice Nurse and Health Care Assistant consultations, regular review of long term health conditions, mental health disorders, palliative and end of life care and home visits to housebound patients. The additional services our Practice offers our patients is child health surveillance, routine childhood vaccinations and immunisations, maternity services, contraception services, cervical cytology and routine adult vaccinations and immunisation.

Our practice is based in a purpose built Health Centre in central Blackburn and we have a branch surgery in Mellor, within the Ribble Valley.

We are a large training practice who prides ourselves in delivering high quality care whilst maintaining the traditional values of patient-centred family medicine.

Job responsibilities

MEDICAL RECEPTIONIST

We are looking for a Medical Receptionist to join our team.

The successful candidate needs to provide efficient, helpful and supportive reception and administration services to patients and our health professionals.

As a medical receptionist you will be responsible for meeting and greeting patients, answering telephone calls, dealing with queries, booking appointments via the EMIS system and data inputting.

Previous Medical Reception experience along with working knowledge of the EMIS system would be an advantage but is not essential as full training will be provided.

This is a fast paced role where you need to be able to effectively multi task whilst ensuring a quality, effective and caring service is provided.

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.

Part Time - Monday to Friday - Morning Shift from 08:00 - 13:30 and /or Afternoon Shift from 12 Noon / 13:00 to 17:00 / 17:30 / 18:30

A late night on a Wednesday on a rota basis (1 in 7)

Closing Date: Monday 7th June 2021

Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths
  • Experience of working as a Medical Receptionist

Desirable

  • Experience of the GP Practice EMIS System.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oakenhurst Medical Practice

Address

Simmons Street

Blackburn

BB2 1AX

United Kingdom

Employer's website

https://www.oakenhurstmedicalpractice.nhs.uk/ (Opens in a new tab)

Good luck with your application