Medical Receptionist
Job Description
Job summary
We are looking for a friendly, organised and motivated Medical Receptionist to join our busy NHS General Practice team. As the first point of contact for our patients, you will play a key role in delivering an efficient, professional and compassionate reception and administrative service.
This is a rewarding opportunity for someone who enjoys working with people, thrives in a fast-paced environment and can remain calm under pressure while maintaining excellent customer service.
Main duties of the job
About us
We are a friendly and well-established GP practice serving approximately 9,000 patients in the attractive market town of Sevenoaks. We are committed to providing high-quality, patient-centred care and pride ourselves on maintaining a supportive working environment for all members of our team.
Our multidisciplinary team works collaboratively to deliver excellent care, with strong administrative and clinical support to enable GPs to focus on patient care while maintaining a healthy worklife balance.
Job responsibilities
Person Specification
Experience
Essential
- Excellent communication and interpersonal skills.
- Strong customer service experience.
- Good IT skills and confidence using computer systems.
- Ability to prioritise workload and work accurately under pressure.
- Professional, empathetic and approachable manner.
- Ability to work independently and as part of a team.
- Commitment to maintaining confidentiality at all times.
Desirable
- Previous experience working in a GP practice, NHS or healthcare setting.
- Knowledge of EMIS Web or Docman.
- Understanding of NHS services and patient pathways.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
St John's Medical Practice
Address
39 St John's Hill
Sevenoaks
Kent
TN13 3NT
United Kingdom
