Medical Secretary

Job responsibilities

Job Description Medical Secretary

Job Title:

Medical Secretary

Responsible to:

Management Team

Responsible for:

To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team.

Job Purpose:

To provide an efficient and timely secretarial and administration service to the doctors, Practice Operations Manager and other team members in a timely manner. Liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies.

Organisational Structure

Duties and Responsibilities

Secretarial Duties

Type letters, reports and other documents as required by the partners, Practice manager and other team members

Create referrals and basic TWIMC letters from patient notes

Liaise with hospital and community departments regarding patient care, appointments, etc.

Process all referrals and forward to appropriate departments

Ensure telephone enquiries are dealt with in a courteous and timely manner and take messages as appropriate

Manage all insurance forms, medical reports, benefit forms, private medicals and other non-NHS funded work.

Invoice for non nhs funded work and maintain log

Maintain and action referrals database on E-referral service, including referrer action required list and awaiting booking & acceptance list

Monitor advice & guidance requests

Co-ordinate issue of death certificates and cremation paperwork

Maintain and monitor coroners portal

Co-ordinate and liaise with cemetery office for medical referee cremation paperwork

Co-ordinate and liaise with patient relatives, Gps, coroners office the MES service for death certificate paperwork

Provide safeguarding admin support to safeguarding leads

Take notes and attendance log at Practice meetings when required

Undertake photocopying / filing as required

Administration Duties

Action tasks as required

Maintain audit data regarding hospital DNAs

Monitor progress of 2 week cancer referrals and weekly audit

Participate in providing holiday/sickness cover for scanning, and other admin or reception duties as required

General

Observe health and safety guidelines at all times

Use of the Practice Intranet System

Maintain confidentiality, data protection, access to records and information governance procedures, seeking advice from Caldicott and Information Governance Leads, and ensuring all training is up to date

General I.T. skills

To be up to date with all mandatory training and undertake training from time-to-time to ensure knowledge and skills are updated.

Take part in the Practice Appraisal process at least once annually or as required

Attend Practice meetings as deemed necessary

Observe and follow local policies and guidelines of statutory child/vulnerable adult health safeguarding.

Always observe health and safety guidelines and ensure that the Practice premises are kept clean and tidy, noticeboards and admin areas are tidy and free from obstructions and clutter.

To maintain confidentiality at all times.

Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedure, safeguarding and local guidance.

Any other reasonable duties that may be required from time-to-time

The Job Description is not intended to be a fully-comprehensive description of the duties of the post-holder. Due to the Practice commitment to continuous improvement, and to external factors, it is likely that the post will develop over time. Therefore, these duties will be subject to regular review and may be amended from time to time in consultation with the post-holder.

Person Specification

Experience

Essential

• Experience of working in a GP surgery
• Experience of completing GP administration work
• Experience of working with the general public
• Excellent communication skills
• Microsoft Office
• Customer care
• Time Management and the ability to work to deadlines
• Problem solving skills
• Interpersonal skills
• Excellent organisational skills

Desirable

• Experience of minute taking

Qualifications

Essential

• Good standard of general education
• GCSE Mathematics C or above or equivalent
• GCSE English C or above or equivalent
• RSA III Word Processing or Microsoft Office

Desirable

• AMSPAR Diploma

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Peel House Medical Practice

Address

Accrington Pals Primary Care Centre

1 Paradise Street

Accrington

Lancashire

BB5 2EJ

United Kingdom

Employer's website

https://www.peelhousemedicalpractice.co.uk/ (Opens in a new tab)