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Medical Secretary

NHS

Job Description

Job summary

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

Medical Support Secretary Neurosciences - Royal Stoke Site

Working Days: Thursday and Friday

The post holder is required to support the medical secretary in the delivery of comprehensive secretarial, waiting list management and administrative support to medical and nursing staff within a specialty team.

Main duties of the job

The post holder will assist medical and nursing colleagues in the organisation of the specialty team workload, communicating appointment and admission related information to patients/carers, ensuring compliance with the Patient Access Policy and Divisional requirements in terms of inpatient waiting list management and typing correspondence and/or transcribing and typing up of minutes as appropriate. The post holder will cover the workload of other members of the Neurology administration team as required.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Job responsibilities

Responsibility for handling telephone and other communications with sensitivity and confidentiality using personal judgement to assess each situation and to deal with accordingly.

To deliver a high standard of communication to build and maintain good working relationships.

The post holder will be required to locate and track case notes if required.

To support the Medical Secretary and specialty team in the delivery of waiting list management.

Liaise with medical team and appointments department to arrange, cancel or alter clinical commitments to contribute to the smooth running of the department.

Person Specification

essential

Essential

  • Secretarial and or clerical experience
  • Knowledge of Microsoft Office package

Desirable

  • Audio typing skills
  • Knowledge of medical terminology
  • Knowledge of the hospital computerised systems

essential

Essential

  • Good general education to include GCSE English and Mathematics (or equivelant)
  • Proven experience of transcribing/touch typing to a high standard

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

A Block, 1st Floor, Royal Stoke Hospital, UHNM

Hilton Road

Stoke on Trent

ST4 6QG

United Kingdom

Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)

Good luck with your application