Medical Secretary
- NHS
- Part Time
- Stoke-on-Trent
- 28392.00 - 31157.00 a year
Job Description
Job summary
Band 4 Medical Secretary - Darwin Centre:
We are seeking an enthusiastic, motivated individual to work at he Darwin Centre.
We are looking for someone who is flexible and conscientious and have the ability to work on your own initiative, prioritising your work and meeting deadlines whilst maintaining high standards.
In return we can offer you:
- A supportive & friendly working environment
- Active encouragement to learn and develop within your role
- Dedicated career pathways and great opportunities for continuing professional development
- Commitment to, and support for your wellbeing
Main duties of the job
This role is to support the medical staff across the Darwin Centre in order to provide seamless customer service to both internal and external customers. The role will work flexibly across the Portfolio, while holding a primary assignment.
About us
As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.
We pride ourselves on ensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.
We are committed to the Greener NHS national ambition to becoming the world's first 'carbon net zero' national health system by 2045 (Greener NHS (england.nhs.uk). As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike.
The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.
The Trust is committed to the Step into Health scheme and actively encourages applicants from the Armed Forces Communities to apply.
Job responsibilities
Providing and receiving routine information which may sometimes require tact or persuasive skills to overcome barriers to understanding. This may involve providing and receiving of sensitive or complex information, providing advice, instruction or training where the subject matter is straightforward. In particular this will involve working predominantly for the Consultant Psychiatrist and non-medical prescribers and will involve the following responsibilities:
Responding to appropriate requests for information
The use of Big Hand system and skills in auditory typing
Acting on correspondence responding to, or referring to the appropriate person
Providing routine advice on areas of knowledge/expertise, in a manner relevant to the audience and topic area (ie patients, carers, complexity)
Liaison with partner services and organisations
Preparation/completion of routine documents, including letters, reports, presentations and forms e.g. purchase order requisitions, photocopying, filing
Handling telephone queries
Assisting patients/clients/relatives with non-clinical advice
Teaching and supporting new Admin team members and providing aspects of the team induction and training to new starters regarding the building and admin processes.
Organise and prepare for clinics ensuring checking list and updating of relevant statistics related to medical caseloads
Electronic patient record (EPR) management
Person Specification
Qualifications
Essential
- RSA 3 typing qualification or equivalent
- AMSPAR or equivalent
- IT Qualification
Desirable
- Level 3 audio typing qualification
Experience
Essential
- Substantial experience of a range of relevant procedures and software programmes and the ability to provide examples of own application of these.
Desirable
- Knowledge of NHS processes and procedures
Knowledge and skills
Essential
- Excellent knowledge of a range of secretarial work procedures and software programmes
- Advanced Keyboard skills
- Good Organisational skills
- Ability to prioritise
- Good communication skills, both written and verbal
- Good interpersonal skills
- Strong team worker
Desirable
- Excellent knowledge of administration and clerical procedures
- Excellent knowledge of MS Office, particularly Outlook, Word, Excel and PowerPoint
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
North Staffordshire Combined Healthcare Trust
Address
Darwin Centre
Stoke on Trent
ST4 7LF
United Kingdom
Employer's website
https://www.combined.nhs.uk/working-together/join-our-team/ (Opens in a new tab)
