Mental Health Support Worker

Job responsibilities

Working with your Manager(s)

1. Work with the Chief Executive and other Managers to ensure that they receive appropriate advice and information on all relevant matters thus enabling them to fulfill their responsibilities, and to effectively monitor plans and targets.

1. To model the organisations values and play a role in raising the profile of these values and associated behaviours across the organisation. This includes a positive contribution to workplace harmony displaying cooperative team behavior.

Leading and Managing your Work Areas

1. Assist in the management of a caseload of young people accessing services.

1. Help co-ordinate delivery of group programmes

Service Delivery

1. Support the delivery of low-intensity, evidence-based interventions for children, young people, and families in one-to-one and group settings.

1. Provide emotional wellbeing support, practical strategies, and psychoeducation to children, young people, and their families.

1. Undertake triage, screening, and routine outcome measures, escalating concerns appropriately in line with risk and safeguarding procedures.

1. Manage an allocated caseload, maintaining regular contact and ensuring interventions are delivered in line with agreed care plans.

1. Offer advice, guidance, and signposting to ensure children, young people, and families can access the right support at the right time.

1. Support the implementation of CBT-informed approaches and other early intervention strategies within day-to-day practice.

1. Work within the i-THRIVE model, particularly the Getting Advice and Getting Help pathways.

1. To work within appropriate time frameworks.

1. To educate and involve family members and others in the work as necessary.

1. To maintain clients confidentiality in line with agreed guidelines.

Partnership and Educational Liaison

1. To work as an active member of the Tees Valley Getting Help Service Team, contributing to the delivery of a high-quality, evidence-based service for children and young people experiencing mild to moderate mental health difficulties.

1. To create and maintain effective working relationships within the Tees Valley Getting Help Service team, and with colleagues across partner organisations.

1. Work collaboratively and liaise effectively with wider workforce including schools, colleges, and community partners to support a whole-school approach to emotional wellbeing and mental health and coordinated care for children, young people, and families.

1. To support the development, delivery, and promotion of the Tees Valley Getting Help Service, contributing to service improvement, innovation, and the achievement of service outcomes.

1. Demonstrate knowledge of local referral pathways and eligibility criteria across the Tees Valley mental health system.

1. Support engagement activity to improve awareness and access to early help services

Professional Standards and ethical service

1. To maintain appropriate and accurate records, including assessments, clinical activity, routine outcome measures, and feedback from children, young people, and their families.

1. To undertake relevant Continuing Professional Development (CPD) activities, both as required for continued professional accreditation or registration and as identified through the services Professional Development and Appraisal System.

1. To participate in an annual appraisal and respond to agreed actions and objectives.

1. To undertake an appropriate level of clinical supervision from a qualified Clinical Supervisor in line with the Tees Valley Getting Help (TVGH) Supervision Programme.

1. To operate within agreed NHS, Tees Valley Getting Help Service, and professional guidelines and Codes of Practice.

1. To ensure a safe and secure working environment for self and others, acting in accordance with Health and Safety policies and procedures.

1. To adhere to all The LINK CIC and The Junction Foundation policies, ...