Mental Health Wellbeing Practitioner
Job Description
Job summary
37.5 hours per week.
To work as part of a multidisciplinary mental health team providing high quality, person-centred care coordination and wellbeing-focused psychologically informed interventions for people experiencing severe mental health difficulties. The post holder supports service users, families and carers through collaborative care planning, risk assessment, recovery-focused interventions and ongoing monitoring to improve wellbeing, independence and recovery outcomes
The post holder works across a variety of settings including office, telephone, video consultation and community environments. They manage a caseload of service users with complex mental health needs, working collaboratively with families, carers, health and social care professionals, primary care services and third sector organisations.
The role operates under the supervision of appropriately qualified professionals and contributes to multidisciplinary care planning, service evaluation, clinical governance and the delivery of evidence-based wellbeing interventions. The post holder is expected to work autonomously within agreed protocols while seeking support and guidance when required.
This role may not be eligible for sponsorship under the Skilled Worker route.
Please note that Livewell may close the job advertisement earlier than the specified deadline.
All staff are expected to be able and willing to work across a 7 day service.
Main duties of the job
Coordinate & manage a caseload of service users, acting as care coordinator where appropriate, to support recovery & monitor progress through multidisciplinary interventions.
Undertake comprehensive assessments, gather information from service users, carers and relevant records, & contribute to the formulation of care & treatment plans.
Develop collaborative, strengths-based & outcome-focused care plans with service users, families & carers.
Deliver evidence-based psychologically informed wellbeing interventions including behavioural activation, graded exposure, problem-solving, sleep improvement, emotional management, confidence building and medication support.
Undertake & contribute to complex risk assessments & risk management planning in partnership with multidisciplinary colleagues.
Monitor service users' wellbeing, identify changes in presentation, & escalate concerns appropriately.
Promote dignity, respect, choice & social inclusion, ensuring services are responsive to individual needs & preferences.
Develop collaborative relapse prevention plans & manage endings & discharge processes safely and effectively.
Liaise with health, social care, primary care & third sector partners to ensure continuity & coordination of care.
Maintain accurate and timely records & contribute to service reporting, audits, evaluation & quality improvement activities.
Report incidents, complaints, risks & service issues in line with organisational policies and governance requirements.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Job responsibilities
4.1 Responsibility for People Management
Provide supervision and day-to-day support to junior staff as directed by senior colleagues.
Assist with staff induction, learning and development activities.
Monitor the practice and development of junior staff and provide feedback to supervisory staff.
Participate in appraisal and performance management processes where delegated.
Demonstrate positive role modelling and clinical leadership behaviours within the team.
4.2 Responsibility for financial and/or physical resources
Use organisational resources effectively and identify opportunities for efficiency improvements.
Maintain the safe use and security of organisational equipment and property.
Ensure resources are used appropriately in accordance with organisational policies and procedures
4.3 Responsibility for administration
Maintain accurate, timely and comprehensive clinical records using approved electronic systems.
Plan and organise assessments, appointments and interventions for service users.
Produce clear written reports, correspondence and documentation for service users and partner agencies.
Ensure information is shared securely and in accordance with information governance requirements.
Assist with data collection, service monitoring and evaluation activities
4.4 Responsibility for people who use our services
Provide direct support, assessment, care coordination and psychologically informed interventions to people with severe mental health difficulties.
Work with service users experiencing significant distress and complex emotional needs.
Conduct risk assessments and contribute to care and treatment planning.
Work collaboratively with families and carers where appropriate and in accordance with the wishes of the service user.
Participate in multidisciplinary reviews and communicate complex and sensitive information in a skilled and compassionate manner.
Advocate for service users and support person-centred decision-making.
4.5 Responsibility for implementation of policy and/or service developments
Contribute to audit, research and service evaluation activities and support implementation of findings.
Participate in clinical governance arrangements and quality improvement initiatives.
Support the implementation of organisational policies, procedures and service developments within the team.
Participate in service promotion and development activities where appropriate.
4.6 Other Responsibilities
Maintain and utilise information systems effectively to support safe and effective practice.
Participate in research, audit and development activities relevant to the service.
Ensure compliance with safeguarding, infection prevention, health and safety, risk management and information governance requirements.
Participate fully in supervision, appraisal and mandatory training processes.
5. COMMUNICATIONS AND RELATIONSHIPS
The post holder will establish and maintain effective working relationships with service users, families, carers, multidisciplinary team members, primary care services, third sector organisations and other partner agencies.
The role requires highly developed communication skills to:
- Build therapeutic and supportive relationships with individuals experiencing significant mental distress.
- Communicate highly sensitive and complex information in a manner appropriate to individual understanding and circumstances.
- Participate effectively in multidisciplinary meetings and reviews.
- Provide detailed written reports and clinical documentation.
- Liaise and negotiate with partner agencies regarding care arrangements and support needs.
- Receive and utilise supervision constructively to enhance practice and service user outcomes.
6. PHYSICAL DEMANDS OF THE JOB
Physical Effort
- Regular travel between office, community and service user locations.
- Occasional participation in physical intervention training and management of challenging situations where required.
- Frequent use of display screen equipment and telephone/video consultation systems.
Mental Effort
- Sustained concentration when conducting ...
