MND Care Coordinator
Job Description
Job summary
We are looking for a Registered Nurse or Allied Health Professional to join us in this new, advanced clinical role. This is an exciting opportunity to play a crucial role in providing equitable care for Motor Neurone Disease across the Coventry and Warwickshire region.
This post has been made possible by the MND Association for the next four years, to establish this service and work with patients, carers & other services to enhance MND care and support.
You'll be working collaboratively with the Care Coordinator at Mary Ann Evans Hospice, where there is already an MND service, as well as other regional partners, multidisciplinary teams, neurology, respiratory, speech therapy, & palliative care services.
We would love to hear from you if you have:
- Valid registration with a relevant professional body (e.g. NMC or HCPC)
- Relevant post-registration clinical experience (e.g. neurology, palliative care or community nursing)
- Experience of collaborating across healthcare, social care & voluntary sectors
- Knowledge & understanding of disease management & MND treatment
- Leadership, interpersonal, & communication skills
- Organisation and problem-solving skills, to be able to manage complex caseloads
- UK driving licence & use of a suitable vehicle for work
This role will support our work by enhancing care & support for MND & improving patient & carer experience.
An enhanced DBS check will be required, including the adults barred list, because you will be providing an healthcare service for adults.
Main duties of the job
This role will involve:
- Supporting people with MND & their families to manage symptoms
- Holistic needs assessment & management planning, from diagnosis to end of life
- Receiving, making & coordinating referrals
- Developing & coordinating seamless specialist care pathways between all external & internal stakeholders
- Establishing & providing an advisory service & a single point of contact for patients
- Monitoring outcomes & reporting
- Leading service development & improvement
You will be based on site at our Coventry Hospice, but with regular travel across the region, including home visits.
It is a full-time role at 37.5 hours, over 5 days, per week. Job share will also be considered.
Benefits of working at Myton
Myton is an amazing place to work, where the role every person plays has a positive impact for our patients, living with terminal illnesses, & their families. In recognition of this, we offer a wide range of benefits:
- NHS pension
- 28 days annual leave + bank holidays, increasing with long service
- Additional leave purchasing
- Free parking & discounted EV parking at our hospice sites
- Winter savings club
- Discount schemes including Blue Light Card
- Dedicated staff wellbeing team & mental health first aiders
- Colleague Support Service: confidential financial, legal & mental health support
- Cycle to work scheme
- Electric car scheme
- Free on-site flu jabs
- Free feminine hygiene products
- 24/7 GP access
- Free eye tests
- #DoingOurBit online fitness and wellbeing platform
- Menopause support
About us
At The Myton Hospices, we provide specialist care and support for people with life-limiting illnesses, and their loved ones, from the point of diagnosis to end of life. We are a much-loved and well supported charity, at the heart of our community. We have three hospices, a range of community services, and 25 charity shops in Coventry and Warwickshire.
We are committed to building an inclusive workplace and encourage everyone to bring their true selves to work. However you identify, and whatever background you bring with you, we welcome you to apply. If there are any adjustments that would help improve your experience with Myton, we encourage you to share this with us.
We particularly welcome applications from people with disabilities and from ethnic minorities, who are currently under-represented in our hospices. We also believe our interview process should be inclusive and transparent. If there is anything missing, or a way we can improve, please do let us know.
If you would prefer a paper application form, or if you have any questions including about support or adjustments, please contact HR on 01926 838 849, [email protected] or by post: HR, Warwick Myton Hospice, Myton Lane, Warwick, CV34 6PX.
We now share interview questions with all candidates in advance, to help reduce nerves and enable you to truly show your best abilities. You are also welcome to bring any notes with you to your interview, if you would find this helpful.
Job responsibilities
Key areas of responsibility and accountability:
- Co-ordinate care and provide a single point of access from diagnosis for patient, their families and health and social care professionals.
- Establish a relationship with patients and their families helping to enable them to make informed decisions about treatment/care and advance care planning.
- Provide information to patients and carers to enable them to make informed choices regarding care.
- Co-ordinate MND clinics and the Multidisciplinary teams which promotes a proactive, timely, and holistic approach to the care and management of people living with MND and their families.
- Improve education and awareness amongst health and social care professionals and care staff in the Hospices, hospital, community and relevant care homes of the impact of a diagnosis of MND on the patients, families and carers.
- Lead the coordination of the multi-disciplinary team (MDT) meetings pre and post the combined clinic and then to disseminate care plans to community allied health care professionals.
- Co-ordinate care between the specialist practitioners within the hospital, the Community Health and Social Care teams, hospices services and tertiary centres.
- To undertake appropriate coordination of onward referrals.
- Maintain close collaboration and communication with MND Association regional staff and with a view to promoting the MND Association and the services it provides for people affected by MND.
- To attend as appropriate local MND Association Support Group meetings
- To vary the style and level of communication with individuals in order to meet the differing levels of understanding. Including those with cognitive impairment and those with additional communication needs.
- Maintain and update electronic patient records (EPR) where appropriate
- To process patient referrals as the single point of access and liaise closely and align with already established MND Co-ordination in the North of the County.
- To receive and make referrals to the MND Association as appropriate.
- To support the process of audit and service evaluation in collaboration with the MND Association.
- To support the family bereavement process including follow up support and notifying other agencies involved in the patients care about their death.
Care Coordination:
- Undertake complex holistic needs assessments and complete management plans across the disease trajectory from diagnosis to end of life.
- To co-ordinate with key workers within the community to prevent delays in supportive treatment and to avoid hospital admissions.
- To support, within the relevant care setting, those newly diagnosed with MND.
- To work collaboratively with regional partners such as Birmingham MND Care Centre, University Hospital of Coventry and Warwickshire, Mary Ann Evans Hospice, The Shakespeare Hospice, to ensure timely, high quality, equitable care for all people with MND in the Coventry and Warwickshire ICB footprint.
- To support early identification and review of inpatients and co-ordinate with community teams to reduce length of stay.
- Use highly specialised knowledge to work with people with MND, and their families in outpatient clinics, in-patient settings, their own homes and other settings to manage symptoms and provide support.
- Demonstrate the use of advanced communication skills where appropriate to support patients and families through life changing events.
- Initiate and make referrals to Consultants, Physiotherapists, Nutritional, Respiratory and other Specialist services where required.
- Have an understanding and awareness of the range of MDT professionals care input that will promote quality of life for people with MND, for example orthotics, OT equipment, warning signs of dysphagia, voice banking, weight loss and nutrition.
Management:
- Co-ordinate specialist care following the diagnosis of MND.
- Provide an advisory service across the whole of Coventry and Warwickshire as and when required acting ...
