Neighbourhood Transformation Manager
Job Description
Job summary
Brent Integrated Care Partnership has a number of exciting opportunities available, supporting the borough-based partnership to deliver Integrated Neighbourhood Teams in a changing and evolving health and care landscape, as well as running a range of health and care transformation projects across the partnership.
In light of the local ICB restructuring, and the selection of CNWL as the Brent "Integrator" function, the Brent ICP Partners are restructuring their team, leading to a number of vacant positions becoming available.
We have a number of roles available, hosted by CNWL but working as part of a wider partnership of health and care organisations in Brent.
Brent Integrated Care Partnership(Brent ICP) brings together health and care organisations from across the borough. It aims to work collaboratively with all the health, care and wellbeing organisations that serve the community of Brent.
The partnership includes:
Brent Council
London North West University Healthcare NHS Trust
Healthwatch Brent
Central London Community Healthcare NHS Trust
Central and North West London NHS Foundation Trust
The ICP is dedicated to improving the health and wellbeing of residents and is committed to working with all of our diverse communities to ensure everyone's needs are met.
Main duties of the job
The purpose of this post is to tackle health inequalities through a neighbourhood health and wellbeing approach, by leading the design and delivery of transformation projects across health, social care, wellbeing services and the voluntary, community, faith and social enterprise (VCFSE) sector. These projects will support Brent's cross-sector neighbourhood approach, ensuring services are more connected to communities, strengthen wellbeing, and provide earlier support to prevent issues escalating.
You will support multi-disciplinary collaboration across the NHS, local authority and VCFSE partners, ensuring that neighbourhood teams work proactively to address the wider determinants of health and improve population wellbeing. This will include key enablers for neighbourhood-level improvement, such as new ways of working, co-location of teams, workforce development, shared data and local insights, and digital tools.
You will work closely with operational managers, partners and residents/patients to improve quality, user experience and performance against key system metrics, ensuring continuous service development and supporting earlier, preventative interventions across neighbourhoods.
You will support the development of robust processes, spread good practice, and champion learning across organisations to drive improved outcomes and reduced health inequalities.
About us
Central and North West London Foundation Trust aims to ensure that no job applicant or employee receives less favourable treatment on the grounds of sex, sexual orientation, marital/partnership status, race, religion, age, creed, colour, ethnic origin, disability, part time working status and real or suspected HIV/AIDS status. The Trust has a Valuing Diversity in the Workplace Policy and you are expected to adhere to the policy and support equality and value diversity by making sure that you do not discriminate, harass or bully colleagues, visitors or service users. You are also expected to make sure that you don't contribute to discrimination, harassment or bullying or condone discrimination, harassment or bullying by others. Everyone has a personal responsibility to promote and develop a culture that promotes equality and values diversity and where your role requires you to manage and supervise others you have the additional managerial responsibility to ensure that the team you work in does not discriminate, harass or bully.
Job responsibilities
1. Lead and take accountability for the delivery of projects that tackle health inequalities and deliver service improvement across the NHS, council and neighbourhood and place-based partnerships; this will include for example areas of partnership collaboration (e.g. health inequalities, priority cohorts, system enablers) and service-specific areas of focus within the neighbourhood team.
2. Lead the production of programme documentation, including programme plans, reporting templates and completing returns and reports as required.
3. Lead on relationship working with local residents on what is important to them and support aligning of services to support this way of working.
4. To represent NHS and council at external partner and stakeholder meetings, and to substitute for the Director or others at senior partner meetings where required.
5. To embed workforce change into all improvement initiatives, supporting managers to identify and source appropriate OD & LD interventions.
6. Develop and implement practical ways of improving the quality and speed of communications from the programme to providers, staff and wider partners.
7. Develop local action plans in line with population health data and local insight.
8. Lead on relationship working with local residents and facilitate change in delivery of statutory services in response to local needs.
9. Support in empowering local community and faith-based organisations to develop wellbeing for their residents.
10. Embed a consistent approach to tackling health inequalities in the neighbourhood, promoting community engagement and partnership working.
11. Keeping up to date with major developments and learning within health and the council (especially adult social care, public health, housing, community development) to ensure the changes within services will produce improved user experience and outcomes.
12. Ensure current understanding of the main business processes, procedures and systems that support the relevant sector to provide high quality advice to operational managers on methods and approaches to make improvements.
13. To attend the relevant meetings and work collaboratively to identify current and emerging performance and practice issues
14. As required, line manage programme officer/s or interim staff, overseeing their work and delivery of their key programme objectives
15. Actively engage with all internal and external stakeholders, developing and maintaining effective and strategic links; influence, challenge and empower managers and staff to change and improve their services.
16. Model a culture of collaborative working, setting high professional standards for the delivery of service improvement support to operational areas.
17. This is a role across health, care and wellbeing hosted by the Brent partners and the post holder will maintain integrity and commitment to both organisations values and objectives.
18. The post holder will develop and maintain effective relationships with Brent NHS providers, the voluntary, community sector and primary care and private sector providers.
19. Manage and lead staff to achieve high performance and effective operational delivery, including developing and improving staff capability.
20. Support effective partnership working relationships and act as an ambassador and advocate with external organisations.
21. Keep up to date with developments in service delivery and best practice to ensure the service performs effectively and to the highest standards.
22. Safeguarding is everyone's responsibility and all employees are required to act in such a way that at all times safeguards the health and well-being of children and vulnerable adults.
Person Specification
Education and Qualifications
Essential
- Educated to related social care or health degree or demonstrative comparable experience in adult social care, health or transformation development work equivalent. Evidence of significant relevant continuing professional development
- They will have knowledge of the specific area of neighbourhoods acquired through a degree or equivalent experience and training, plus further staff and project management knowledge to post-graduate diploma level or equivalent
Desirable
- A certificated project management qualification such as LEAN or PRINCE 2
Experience
Essential
- Working collaboratively across organisational boundaries to drive sustainable continuous service improvement
- Supporting effective delivery of service/business plans to meet performance targets, managing and mitigating risk
- Developing practical, innovative and creative approaches to service improvement securing ownership and commitment to key objectives across professional staff teams and building capacity and capability to deliver
- Working effectively with stakeholders and partners and building positive cross sector relationships in support of key objectives
Skills and knowledge
Essential
- Significant knowledge of and/or experience in adult social care, public health or health. In particular care homes, community health services, public health
- Communicating and influencing skills.
- Contribute to the longer-term development of the service area.
- Intellectual ability to be able to think and act strategically, analyse complex ...
