Operations Administrator
- NHS
- Part Time
- Canterbury
- 13.45 - 14.94 an hour
Job Description
Job summary
This is a new part time role for 22.5 hours a week, Monday, Wednesday, Friday (07:30 - 15:30), working as part of the newly formed Operations Team providing admin support. A sound professional working relationship will be required with the GPs and staff working within the Practice.
Applicants must have own transport and be able to drive between sites.
Main duties of the job
Preparing reports, spreadsheets and operational summaries
Managing parking fines administration
Maintain policy registersRun data performance reports
Support digital access platformsProcess clinical appointment books
Log complaints and significant events and carry out investigations
Assist with governance data
Problem solve basic IT issues
Responsibilities will evolve as the role develops
About us
Canterbury Medical Practice's priority is to provide the highest standard of clinical care to the 24,000 patients registered with the Practice as well as those from other practices who are seen in our additional clinics. We aim to work collaboratively with other healthcare providers and support organisations, to enable more patients to be treated in a primary care setting, closer to home. We embrace a continuous improvement ethos and strive to ensure that we are available to patients when they need a consultation. We have a holistic approach to patient care and a strong training ethos within the practice with a team of medical and non-medical educators as well as opportunities for non-clinical staff to develop and progress
Job responsibilities
Full information about the role can be found in the Job Description and Person Specification attached to this vacancy
Person Specification
Qualifications
Essential
- Good standard of education with good literacy and numeracy skills
Experience
Essential
- Good interpersonal and communication skills
- Highly organised and excellent attention to detail
- Time management and ability to prioritise workload
- Good knowledge of Microsoft Office software and other IT systems
- Ability to work autonomously
- Ability to follow policy and procedures
- Accuracy in recording data
Desirable
- Track record of administrative experience in a healthcare setting or similar
- Knowledge of EMIS Web Clinical System
Personal Qualities
Essential
- Flexible approach to the evolving nature of the role
- Able to show good initiative and judgement
- Good communicator verbal and written
- Enthusiastic and motivated
- Ability to work collaboratively in a team
- Drive to provide excellent administrative services
- High levels of integrity and confidentiality
- Take pride in providing a good service
- Ability to use own initiative and work under pressure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Canterbury Medical Practice
Address
Ethelbert Road
Canterbury
Kent
CT1 3NR
United Kingdom
Employer's website
https://www.canterburymedicalpractice.nhs.uk/ (Opens in a new tab)
