Partnership and Involvement Officer
- NHS
- Full Time
- Newcastle upon Tyne
- 32073.00 - 39043.00 a year
Job Description
Job summary
This is an exciting opportunity to provide comprehensive support for the external engagement activities of the Applied Research Collaboration North East and North Cumbria (ARC NENC), funded by the National Institute of Health and Care Research (NIHR). https://arc-nenc.nihr.ac.uk/about-us/
We are a research partnership that brings together the North East and North Cumbria's six universities, health and social care providers, voluntary and community organisations, patients, and members of the public. Our vision is to deliver 'better, fairer health and care at all ages and in all places', and our work is organised around five research themes.
Based in our core team you will work alongside internal and external colleagues at universities, members of the public, Health Innovation Networks and industry partners.
You'll also support our events and activities with public partners and community organisations, working closely with the Public Involvement and Community Engagement Manager and the Communications Manager.
We're looking for someone with experience of working in a collaborative research environment. You will need to be approachable, organised and comfortable working with people at all levels externally and internally.
We can offer a varied working environment with access to training and development opportunities and a chance to contribute to impactful research.
Main duties of the job
To support external engagement and reporting in relation to the Applied Research Collaboration's external engagement work and provide comprehensive support across the Core team.
Act as the first point of contact for enquiries in the Applied Research Collaboration, providing high levels of professionalism and positive customer service.
Responsible for providing comprehensive project and public involvement support through monitoring research activity, collating data and providing reports to the Chief Operating Officer as per funder requirements.
Manage effective communication channels with stakeholders, including health and care professionals, service users, carers, industry and voluntary sector partners, and other agencies and the public.
Coordinate events and engagement activities, occasionally working outside core hours to support meetings, workshops, and community events.
Liaise with partner organisations, including the Health Innovation Network to support collaborative working and the ARC's Business, Industry and Social Enterprise engagement activities.
Provide pro-active, professional and comprehensive administrative support to the Core team. This will include leading on the organisation of meetings, taking minutes and establishing follow-ups on actions.
About us
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.
Job responsibilities
Please find attached job description for full details.
Advertising date : 7th July 2026
Closing date : 21st July 2026
We welcome your application.
Please note - this vacancy may close early once a suitable number of applications are received.
Person Specification
Education and Qualifications
Essential
- Degree (or equivalent experience) in a relevant subject such as science, social science, research, healthcare, or management.
Additional Requirements
Essential
- Ability to travel across the North East and North Cumbria, with occasional national travel for event to meet the requirements of the post.
Knowledge and Experience
Essential
- Experience of working with external partners, for example with universities, charities, businesses and local employers.
- Experience of providing pro-active professional support to a distributed, multi-organisation team.
- Experience of working effectively as part of a multidisciplinary team.
- Experience of working in a research, evaluation or innovation support role.
- Experience of data collection to support reporting, for example collating information for annual reports.
- Understanding of the role of communications via digital channels in an organisation.
Desirable
- Understanding of equity, diversity and inclusion.
Skills and Competencies
Essential
- Excellent IT skills across Microsoft office packages.
- Strong organisational, time-management, and problem-solving skills.
- Ability to communicate effectively with a wide range of stakeholders, including investigators, research teams, R&D staff and external partners
- Presentation skills, including the use of PowerPoint.
- Attention to detail when presenting and communicating information to all internal and external partners.
- Demonstrable understanding of the importance of continued and timely communication with external partners.
- Experience of, or enthusiasm for, supporting a wide range of communications work.
- Experience of delivering events including planning and on-the-day practical support.
- Able to effectively plan and prioritise work, manage time efficiently and deliver results on time, meeting strict deadlines.
- Interest in public involvement and external engagement in research.
Desirable
- Knowledge of communications channels including websites and social media.
- Budget management.
Role/Team specific requirements
Essential
- Understanding of the health and social care research environment.
- Willingness to work responsively to meet the changing needs of a wide range of partners and the funders
- Effective and adaptable team player.
Personal Characteristics
Essential
- Self-organised.
- Evidence of continuing professional development for example additional training relating to project management, communications or events delivery.
- Demonstrable commitment to personal development.
- Pro-active approach to work.
- Willing to work with minimal supervision to deliver on assigned tasks.
- Commitment to equity, diversity and inclusion.
- Flexible and adaptable.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
Address
St Nicholas Hospital
Newcastle upon Tyne
NE3 3XT
United Kingdom
