Patient Experience and Nutritional Supervisor (Grade B)

Job summary

Are you looking for a role that is rewarding, a role that gives you the satisfaction of knowing you've made a difference to someone's day? Then we may have the role for you.

Our Patient Catering Team is currently going through a period of transformation, and to support this, we are now recruiting for an additional colleague to join our Supervisory team on a permanent basis.

Our Catering Team are passionate about our patients experience, and developing our service to meet the needs of our patients, colleagues and service users, but also that we work collaboratively with internal and external stakeholders, building upon the trusts foundations and right care values.

You will play an active part in enhancing our Patients and Colleagues Experience, To ensure service delivery and data / information is managed effectively, and that the service is maintained to our service level agreements.

The role will also include, supporting the onboarding of new colleagues, including local induction, training, and delivery of recurrent training of catering colleagues, meal time assurance checks, first line management of a team of catering colleagues which includes patient dining colleagues and our ward based hostess and housekeeper colleagues.

Previous applicants need not re-apply

Main duties of the job

To ensure the Company's statutory regulations regarding hygiene, food safety, health and safety and cleanliness in the kitchen and ancillary areas are complied with in all tasks undertaken by staff and by visitors..

To provide high personal standards of performance, hygiene and appearance

Exchange information with catering staff in relation to rotas, catering service and training matters. This is to include :

Ensuring staff know the menu being served

Portion size of the dishes

Presentation

Ensuring correct uniform and friendly and courteous manner to customers

About us

AGH Solutions Ltd was incorporated on 1 September 2017 as a registered company limited by shares. The sole shareholder is Airedale NHS Foundation Trust.

AGH Solutions is a wholly owned subsidiary of the Trust and provides a fully managed suite of healthcare facilities for use by the Trust. AGH Solutions provides value to the Trust through its specific service offer and through its ability to manage developments and operational risk for the Trust and other parties, enabling the Foundation Trust Board to focus on clinical matters.

Airedale hospital is one of a small number of hospitals constructed entirely from aerated concrete and is seeking to access the Government's new hospital programme. If the bid is successful, it will be a defining moment for the hospital and the community.

AGH Solutions is an ambitious company and wants to expand its services beyond the hospital walls and into the local region. The company has developed a business growth strategy for 2020-2025 and is seeking a Non-Executive Director that can drive the delivery of these ambitious goals.

Benefits include

26 days holiday a year + Bank Holidays (pro rata)

24/7 access to Employee Assistance Line

Options to buy and sell annual leave

Access to 4 Staff Networks - Enable, Gender, Race Equality and Rainbow Networks

Onsite Children's Nursery

Access to NHS Discounts