PCN Frailty HCA - Maternity Cover (14 Months)

Job responsibilities

Main Job Responsibilities

Holistically support patients with mild to severe frailty within the community

Undertake frailty reviews of housebound patients for PCN practice sites via home visit, or occasionally via telephone

Review patient needs and help them access the services and the support they require to understand and manage their own health and wellbeing

Refer patients to services within the area that are most appropriate for them

Conduct low level clinical screening such as dementia screening, blood pressure

checks and venepuncture as directed by the lead health professional. (Where relevant training has been received)

Carry out low level falls assessment/screening and provide advice and information on falls prevention, including referral for equipment where necessary

Assist in the formulation and review of care plans to ensure all care is reflecting the patients needs and wishes

Visit housebound patients at the request of PCN practices for Healthcare Assistant-appropriate tasks whilst ensuring these do not detract from core frailty work

Ensure patient records are updated appropriately and consultations recorded using the appropriate template

Liaise with each practice to maintain frailty registers

Liaise with each practice to prioritise visits

Work within the scope of HCA practice

Identify social isolation and loneliness, being proactive in signposting to relevant resources to empower patients to remain active and engaged within their communities

Identify and recognise deterioration in an individuals health and act promptly to refer to relevant health professional to minimise risk or where appropriate, avoid hospital admission

Assist practices in the achievement of targets related to frail and housebound patients

Develop and maintain knowledge and relationships with our practices and local services

Work with local statutory, voluntary and independent organisations to ensure referrals are made appropriately and maximise the availability of local resources

Take all reasonable precautions to ensure the health and safety of service users and self, understanding and following risk assessments as instructed

To maintain close links with other services in line with Safeguarding procedures and make other appropriate interventions and escalation

Ensure that GPs, practice nurses, practice pharmacists and other members of the primary care team understand the FCC/HCA role, and which patients may particularly benefit from their input

Work with the Armley PCN and its leadership team to develop and evaluate the effectiveness of this role

Core Responsibilities:

Frailty reviews for patients within Armley PCN who are house dependent

Assisting each practice to maintain up to date frailty registers

Help to raise awareness of health and wellbeing and how it can be promoted

Assisting with the collection and collation of data on needs related to health and wellbeing

Additional Responsibilities:

On occasion, not as a matter of course, for practices within the PCN:

Phlebotomy

Blood pressure monitoring

Chaperoning duties

Sterilising, cleansing and maintenance of surgical equipment

Assisting in the assessment and surveillance of patients health and wellbeing

Knowledge, Training and Experience:

Minimum NVQ level 3 or equivalent experience in a health and/or social care setting

Evidence of continual professional development

Experience in healthcare provision to a vulnerable group of patients

Specific interest in supporting frail and elderly patients

Experience of Primary Care or other organisations supporting a wide range of individuals

Knowledge of health care service delivery, public health delivery or community engagement

Knowledge and understanding of the complexities of General Practice provision

Completed a two day PCI accredited care co-ordination training course or be willing to complete

Other:

Maintain the highest standards of conduct and integrity within organisation adhering to relevant Codes of Conduct and the NHS Constitution

Be aware of and adhere to the provisions of the Health and Safety at Work Act and ensure own safety and the safety of colleagues and patients

Participate in our appraisal system, matching organisational aims with individual objectives

Comply with all organisational and statutory requirements

Undertake all mandatory training required for the role

Be aware of individual responsibilities under the Equal Opportunities and Diversity in Employment Policy and adhere to the provisions of the policy

Work flexibly as required by the PCN, including working at different GP Practices or community locations in the local area.

This job description is not meant to be exhaustive.

It describes the main duties and responsibilities of the post.

Staff are expected to undertake any other duties commensurate with the FCC/HCA grade as agreed with their line manager.

Person Specification

Qualifications

Essential

• Educated to GCSE or equivalent (GCSE Maths & English C or above)
• NVQ level 3 or equivalent experience in a health and/or social care setting
• Evidence of continual professional development Full UK Driving Licence

Desirable

• Qualified in Phlebotomy

Knowledge & Skills

Essential

• Understanding of personalised care and the comprehensive model of personalised care
• Understanding of the wider determinants of health
• Promotes diversity and equality and leads by example
• Strong organisational skills, including planning, prioritising, time management and record keeping
• Knowledge of how the NHS works, including primary care and PCNs
• Knowledge of and ability to work to policies and procedures including confidentiality, safeguarding and health and safety
• Ability to recognise/work within limits of competence, seeking advice if needed
• Understanding of the needs of older people / adults with disabilities / long term conditions particularly in relation to promoting their independence
• Basic knowledge of long -term conditions and the complexities involved: medical, physical, emotional and social
• Ability to record accurate clinical notes
• Clear, polite telephone manner
• Good interpersonal skills
• Ability to follow clinical policy and procedure

Desirable

• EMIS and SystmOne user skills

Experience

Essential

• Experience of working directly in a healthcare assistant or care co-ordinator role, or within adult health and social care, learning support or public health / health improvement ...