PCN Operational Manager-Integrated Primary Care (6 hours per week)

Job responsibilities

Core Objectives of the Role

The individual will ensure that IPC developments take into account the views of member practices and that those views are reported to and considered at Board level.

The individual will:

have the confidence of the member practices that make up Rugby Health PCN, demonstrating an understanding of the issues faced by member practices

understand Warwickshire locality issues;

be able to take a balanced view of the individual practice and wider IPC agenda and draw on their specialist skills to add value

Key Relationships

Operational and Strategic IPC Board Members

Member Practice GPs

IPC employees

Local Federations Management

Coventry, Warwickshire, Hereford and Worcestershire ICB

Local Trusts Management

Warwickshire County Council elected councillors and officers

Primary Care IT

Local medical committee

Innovate

Patient & public stakeholders

Health and Wellbeing Board in Warwickshire; Public Health Colleagues

Voluntary, Community & Secondary Care Providers

Duties and Responsibilities

The Operational Manager will meet the following core expectations:

Attend the monthly IPC operational committee meeting with a presumption of leading certain aspects of IPC operational delivery.

Support the RH IPC Director(s) to ensure the smooth development of the Network.

Write and assess tender bids and contracts

To be involved in the management and development of the link with Rugby Healths involvement with Rugby INTs

To produce benefit/risk and quality reports of proposed, new IPC developments, as required.

To be responsible for the oversight of the resource identification for any developments.

Ensure any proposals will not lead to breaches of GDPR and other relevant legislation and professional information management standards such as GMC/BMA and LMC guidance To be the first point of contact for any queries from IPC, member practices or other external organisations regarding IPC operational matters. To undertake operational work requested by the Rugby Health Operations Director or Clinical Director.

Handle specific information, which may be sensitive, complex or confidential and appropriately recording, transferring and/or coordinating such information in accordance with the Data Protection Act; Caldicott Guidelines and the Confidentiality Code of Conduct

To be responsible for the organisation and planning of own workload to meet set deadlines

To carry out other duties which are appropriate to the skills and competencies of the post holder and grade of the post as the priorities of the service change

Any other duties as may be requested by the Clinical Lead or Operations Director of the PCN

Person Specification

Experience

Essential

• Operational management experience
• - Financial understanding
• - Contract writing and assessment
• - Cross team management and influence
• - Evidence of service level impact
• - Previous experience of producing board level papers
• - Experience of developing improvements to health care services and transformation
• -- Clearly demonstrate a previous ability to be solution focused and able produce high quality work on time.
• - Detailed understanding of government policy, national priorities and local issues in relation to health and social care
• - Understanding of the PCN DES and GMS contracts
• - Understanding of financial management policy and key issues
• - The ability to think and plan ahead, balancing needs and constraints
• - The expertise to communicate with, and manage, diverse stakeholders
• - The ability to think clearly and creatively
• - Experience to assess and confirm that appropriate systems of internal control are in place for all aspects of governance, including financial and risk management
• - Knowledge of the values of the NHS Constitution
• - Well-developed political astuteness, with highly developed skills in
• engaging, influencing and securing shared ownership
• - Knowledge of the management of conflicts of interest
• - An understanding of the resource allocations devolved to NHS bodies, and a general knowledge of the accounting regime within which the IPC will operate
• - Able to give an unbiased view on possible internal conflicts of interest
• - The ability to accept accountability, and probe and challenge constructively
• - The skills to understand and analyse often complex issues, including
• technical data, and use it to make difficult decisions
• - The confidence to question information and explanations supplied
• by others, who may be experts in their field
• - An understanding of the challenges facing general practice.
• - Capacity to consider the unique issues faced by Rugby patients and practices.
• - Confident and effective communicator
• - Commitment to ensuring that the organisation values diversity and
• promotes equality in all aspects of its business
• - The motivation to improve NHS care and the confidence to take on challenges
• - Commitment to the Nolan Principles

Desirable

• - Working with general practices and primary care networks.
• - Familiarity with Oracle Health population management tool
• - Working with multi-disciplinary team

Qualifications

Essential

• Educated to degree level or equivalent qualification in a relevant field

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Rugby Health Limited

Address

Rugby Health PCN network-wide

26-28 Clifton Rd (Head Office)

Rugby

Warwickshire

CV21 3QF

United Kingdom

Employer's website

https://www.rugbyhealth.nhs.uk/ (Opens in a new tab)