Pharmacy Team Administrator
Job Description
Job summary
We are seeking an enthusiastic, organised and highly motivated Pharmacy Team Administrator to join our friendly and supportive Pharmacy Team.
The successful candidate will provide comprehensive administrative support to the Pharmacy Team, ensuring the efficient coordination of day-to-day administrative processes that contribute to the delivery of high-quality patient care.
This is an excellent opportunity for an individual who has exceptional attention to detail, is able to prioritise a varied workload and can work independently using their own initiative.
The role requires excellent organisational and communication skills together with a professional and confidential approach at all times.
We value our staff and are committed to supporting their wellbeing and professional development. We offer:
- NHS Pension Scheme.
- Uniform provided.
- 4 weeks' annual leave plus Bank Holidays.
- Supportive and friendly team environment.
- Ongoing training and development opportunities.
- Opportunity to work within a progressive and expanding Pharmacy Team.
Main duties of the job
Key Responsibilities:
- Process medicine reconciliations from hospital discharge letters and outpatient correspondence.
- Manage prescription requests to streamline prescribing workflows and reduce GP administrative burden.
- Process post-dated prescriptions in line with practice policies and clinical guidance.
- Provide administrative support for the management of long-term conditions, including Quality and Outcomes Framework (QOF) activities.
- Maintain accurate patient records and update clinical systems as required.
- Prioritise workload to ensure timely processing of prescribing and administrative tasks.
- Communicate effectively with patients, clinicians, pharmacies and secondary care providers where appropriate.
- Ensure confidentiality and compliance with information governance, practice policies and NHS Standards.
About us
About Bethesda Medical Centre
Bethesda Medical Centre is a modern, forward-thinking GP practice located in a unique cliff-top setting in Margate. We are proud to provide high-quality primary care services to approximately 18,800 patients and have been rated Good by the Care Quality Commission (CQC).
Our multidisciplinary team works collaboratively to deliver outstanding patient care and includes:
- 3 GP Partners
- 8 Salaried GPs
- Acute Care Team
- Nursing Team
- Pharmacy Team
- Social Care Team
- Care Home Team
- Mental Health Nursing Team
- Experienced Administrative Team
In addition to providing comprehensive general practice services, Bethesda Medical Centre is the provider of the East Kent Headache Service and a specialist Ophthalmology Service, enabling us to offer a wider range of healthcare services to our local community.
We are committed to innovation, continuous improvement and delivering safe, effective, patient-centred care. We actively support the development of our staff, encourage new ideas, and foster a positive, inclusive working environment where every team member is valued and empowered to make a difference.
Joining Bethesda Medical Centre means becoming part of a friendly, supportive and ambitious organisation dedicated to improving the health and wellbeing of the community we serve.
Job responsibilities
Key Responsibilities:
- Process medicine reconciliations from hospital discharge letters and outpatient correspondence.
- Manage prescription requests to streamline prescribing workflows and reduce GP administrative burden.
- Process post-dated prescriptions in line with practice policies and clinical guidance.
- Provide administrative support for the management of long-term conditions, including Quality and Outcomes Framework (QOF) activities.
- Maintain accurate patient records and update clinical systems as required.
- Prioritise workload to ensure timely processing of prescribing and administrative tasks.
- Communicate effectively with patients, clinicians, pharmacies and secondary care providers where appropriate.
- Ensure confidentiality and compliance with information governance, practice policies and NHS Standards.
Person Specification
Qualifications
Essential
- GCSE English and Maths level C/4 or above
- Experience working with confidential information
- Experience managing competing priorities and working accurately under pressure
- Good Communication Skills
- Well Presented and Organised
- Ability to work under self-direction and to targets
Desirable
- Experience of work in General Practice, Primary Care or the NHS
- Experience with prescription administration or medicines management processes
- Familiarity with clinical system EMIS Web.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Bethesda Medical Centre
Address
Palm Bay Avenue
Cliftonville
Margate
Kent
CT9 3NR
United Kingdom
