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Phlebotomist/Administrator

NHS

Job Description

Job summary

A phlebotomist plays a key part in the smooth running of patient care. Their primary role is to collect blood samples and blood pressures safely, accurately, and with as much comfort as possible for the patient. This includes identifying the correct tests, preparing the equipment, confirming patient details, and ensuring samples are labelled and handled properly so they reach the laboratory in good condition.

Main duties of the job

They also help manage the flow of patients by organising appointments, maintaining infection control standards, and reassuring individuals who may be anxious about having blood taken. In many practices, phlebotomists support the clinical team by spotting issues that may need clinical attention, such as difficulties finding a vein or unexpected symptoms during a procedure.

About us

Bramhall Health Centre is a thriving health centre in the village of Bramhall, Stockport. We have 12,200 patients who we look after.With a strong and diverse clinical team, the practice provides comprehensive, patient-focused primary care designed to meet the needs of a growing population.

We offer an extensive range of general medical services, including routine and urgent appointments, chronic disease management, health screening, and enhanced services delivered by our multidisciplinary workforce.

Bramhall Health Centre is committed to delivering safe, effective care while continually improving patient experience. We embrace innovation, support staff development, and work collaboratively with local health and social care partners to ensure high-quality, responsive services for our community

Job responsibilities

The core responsibilities of the Phlebotomist are as follows. On occasion, there may be a requirement to carry out tasks not listed below, that are within the reasonable scope of the role.

  • Obtain patients consent for the collection of a blood sample
  • Performing venepuncture in accordance with practice protocols
  • Maintaining accurate patient records
  • Correct labelling, packaging and storing of samples
  • Effective use of the specimen log, resolving any discrepancies
  • Ensuring samples are sent to the laboratory in a timely manner
  • Maintaining an effective liaison with laboratory staff
  • Working collaboratively with the nursing team, seeking guidance when necessary for patient related matters

In addition to the core responsibilities, the Phlebotomist may be requested to;

1. Partake in audit as directed by the audit lead

2. Participate in local initiatives to enhance service delivery and patient care

3. Support and participate in shared learning throughout the organisation

4. Complete opening and closing procedures in accordance with the rota

5. provide home visiting phlebotomy service (driving essential)

Administrative Responsibilities

1. Note Summarising - accurately scanning and recording medical notes

2. Support recalling for patient direct care

3. Completing samples (urines) and ensuring labelling correct

4. Fridge maintenance

5. Pathology - following protocols for completing and distributing results

Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths
  • Qualification in Venepuncture
  • Training in Infection Control
  • Experience of working in a healthcare setting
  • Drivers License

Desirable

  • Qualified to NVQ level 2 in Health and Social Care
  • Experience working in primary care
  • Experience working with Emis
  • Ability to record clinical notes
  • Clear, polite telephone manner
  • Competent IT skills in Office and Outlook
  • Ability to follow clinical policies and procedures
  • Effective time management
  • Consistently confidential, compassionate and respectful approach, placing a high value on the dignity of patients, relatives, carers and colleagues
  • Commitment to ongoing professional development (working towards HCA competencies)

Experience

Essential

  • Experience working in primary care
  • Experience working with Emis
  • Ability to record clinical notes
  • Clear, polite telephone manner
  • Competent IT skills in Office and Outlook
  • Ability to follow clinical policies and procedures
  • Effective time management
  • Consistently confidential, compassionate and respectful approach, placing a high value on the dignity of patients, relatives, carers and colleagues
  • Commitment to ongoing professional development

Qualifications

Essential

  • GCSE grade A to C in English and Maths
  • Qualification in Venepuncture
  • Training in Infection Control
  • Drivers License

Desirable

  • Qualified to NVQ level 2 in Health and Social Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bramhall Health Centre

Address

66 Bramhall Lane South

Bramhall

Stockport

Cheshire

SK7 2DY

United Kingdom

Employer's website

https://www.bramhallhealthcentre.co.uk/ (Opens in a new tab)

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