Practice Manager

Job responsibilities

Job Summary:

The Practice Manager has responsibility for the smooth, efficient and profitable running of the Practice, and maintaining a happy and committed team thus enabling the Partners to concentrate on patient care.

Key Tasks and Job Responsibilities:

Financial Management

• Monitor cash-flow and report to the Partners.
• Manage and monitor PAYE for Practice staff and maintain appropriate records to inform Payroll run by Foxley Kingham on a monthly basis
• Manage contributions to the Practice pension scheme and maintain appropriate records.
• Manage appropriate systems for handling and recording of cash and cheques and petty cash.
• Monitor & reconcile Health Authority income and costs, liaising with them as necessary.
• Manage and monitor implementation of enhanced services to maximise Practice income, reporting to Partners on cost effectiveness and achievement.
• Monitor performance against Health Authority performance indicators and providing recommendations to the Partners to maximise achievement.
• Manage and monitor implementation of enhanced services for PCN activity to maximise Practice income, reporting to Partners on cost effectiveness and achievement.
• Ensure that all income is monitored, managed and reported to the Partners.

Organisational

• Ensure organisational systems are in place to support the efficient, effective implementation of agreed Practice objectives.
• Convene Partners meetings, when required, ensuring major management issues are discussed and reviewed.
• Prepare agendas and ensure distribution of minutes as necessary and implement recommended actions.
• Develop Practice protocols and procedures, review and update as required, with partner support
• Plan GP clinical availability over the long term and organise the GP changes, extra availability or the employment of locums if required.
• Identify potential problems within the Practice or Partnership and recommend remedial action if necessary.
• Coordinate the recruitment and selection process when appointing new Partners or GPs

Premises and Equipment

• Ensure with NHS Property Services adequate cleaning, maintenance, safety, fire prevention, general security and insurance of the premises.
• Liaise or agree with NHS Property Services on all repairs, replacements or necessary decoration to maintain good order of the building and fixtures.
• Take the lead for the Practice on management of equipment or premises changes.
• Devise and maintain systems for ensuring adequate stocks of stationery, clinical and other supplies; review to maximise discounts and cash flow efficiency.
• Undertake required fire drill for the premises.
• Ensure Notional Rent Reimbursement payments are upto date, including Rent review.

Health and Safety

The post-holder will implement and lead on the full range of promotion and management of their own and others health, safety and security as defined in the Practice Health & Safety policy and the Practice Infection Control policy and published procedures. This will include (but will not be limited to):

• Ensure that the Practice complies with aspects of Health & Safety at Work (HASAW) legislation.
• Ensuring job holders across the Practice adhere to their individual responsibilities for infection control and health and safety, using a system of observation, audit and check, hazard identification, questioning, reporting and risk management.
• Ensuring job holders across the Practice adhere to their individual responsibilities for infection control and health and safety.
• Maintaining an up-to-date knowledge of health and safety and infection control statutory and best practice guidelines, and ensure implementation of these across the Practice.
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards, and initiation of remedial/corrective action where needed.
• Safe management of sharps procedures including training, use, storage and disposal.
• Waste management including collection, handling, segregation, container management, storage and collection.
• Actively identify, report, and correct any health and safety hazards and infection hazards immediately when recognised.
• Keeping own work areas and general / patient areas generally clean, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business
• Undertaking periodic infection control training (minimum annually).

Confidentiality

• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their Carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Strategic Management and Planning

• Keeping abreast of developments within the NHS that might impinge on the Practice and identify potential threats and opportunities.
• Contribute to practice strategy; formulate objectives and research and develop ideas for future practice development.
• Work alongside the Partners and other local Practices as appropriate to develop the implementation of national strategy within the NHS and take an active role in collaborative working.
• Work with the Partners and staff to ensure that the Practice meets the standards of CQC registration, see below.
• Engage as agreed with the Partners in ICB plans and ...