Radiology Booking Clerk/Receptionist
Job Description
Job summary
To provide a comprehensive appointment andreception service for Imaging examinations for allwards and departments at Blackpool Teaching Hospitals NHS Foundation Trust, GP's and all other users of the service. Ensure waiting list targets are met highlighting progress and anyanticipated problems associated with meeting thetargets.
Main duties of the job
An opportunity has arisen for a suitable candidate to join our busy, demanding clerical team working in the Imaging Department.You will be motivated, enthusiastic, with excellent communication skills and able to work effectively as part of a team.The maintenance of patient confidentiality and excellent customer care skills are essential for this role.You should have a proven record of working within a clerical environment, having undertaken first line administrative responsibilities. You should have excellent IT skills.Knowledge of the Radiology Department and Radiology Information Systems would be an advantage but this is not essential. Previous NHS experience would also be useful. Training on specific hospital systems will be given.
About us
Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.
As one of the United Kingdom's largest coastal resort, Blackpool has plenty to offer its residents -it's not just a good place to work; it's a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.
We recommend that all individuals employed in patient facing roles, or those located on a ward or department where patients receive a service should be fully vaccinated against COVID-19.
There is no sponsorship for this role (not a Skills shortage).
Job responsibilities
Applications are invited for the post of Receptionist / Booking Clerk at Blackpool Victoria Hospital.This post will involve working at multiple locations on the Fylde Coast with your main base at Blackpool Victoria Hospital, so you must be able to work flexibly in your location of work.Please note that the Imaging Department operates an extended working day, 7:30am to 8.00pm Monday to Sunday. Flexible hours of working will be expected across the working week. Enhancements are payable for unsocial hours.
Please ensure that you have read through the attached Job Description and Person Specification before submitting your application.
Person Specification
Qualifications
Essential
- Educated to GCSE standard with A-C (Maths & English)
- Working knowledge of Microsoft Office - Word, Excel
Desirable
- ECDL or equivalent NVQ in Customer Services
Work Experience
Essential
- Experience working in 'customer focused' environment
Desirable
- Previous experience working in health care environment
Skills
Essential
- Able to work as part of a team
- Able to use own initiative
- Excellent organisational skills
- Excellent communication skills
- Able to multi task
- Keyboard Skills
Personal attributes
Essential
- Willing to learn new skills
- Helpful and attentive to the needs of patients
- Able to work flexibly
- Sensitive to patient confidentiality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Blackpool Teaching Hospitals NHS Foundation Trust
Address
Blackpool Victoria Hospital
Whinney Heys Road
Blackpool
FY3 8NR
United Kingdom
Employer's website
https://www.blackpoolteachinghospitals.nhs.uk/ (Opens in a new tab)
