Receptionist /Care Navigator
- NHS
- Part Time
- West Mersea
- Negotiable
Job Description
Job summary
We have an exciting new opportunity for a receptionist to join the team based in Mersea Island Medical Practice on a part-time basis for 29 hours per week.
Interviews will be carried out, for successful applicants, on receipt of application and we reserve the right to retract the advert if a suitable person is found before the end date.
Main duties of the job
Responsibilities will include (but not limited to):
- Booking appointments
- Greeting patients
- Answering queries from patients and outside agencies and/or signposting to appropriate members of staff
- Updating patient records
- Processing correspondence and liaising with patients using various different types of communication methods
About us
We are an established practice in West Mersea, we also have a CQC rating of good.
We are a training practice, and the team consists of 5 GP partners, 5 registrar, 1 ANP and a nursing team along with a very supportive administrative & reception teams
Our values are:
- To provide high quality, safe, compassionate patient centred healthcare.
- To work collaboratively as a team with honesty, integrity, and personal responsibility.
- To work dynamically, with optimism, adaptability, efficiency, and initiative.
Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
Person Specification
To be considered for this position, you will need the following:
Essential
- Excellent communication skills
- A good understanding of IT
- Ideally, experience of a busy reception/public environment
- Flexibility to cover other shifts
- Experience of working in general practice will be an advantage but training will be given to a suitable candidate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Primary Care Careers
Address
32 Kingsland Road
West Mersea
Essex
CO5 8RA
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
