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Receptionist - Welcome Treatment Centre

NHS

Job Description

Job summary

?Are you ready to make a meaningful impact as a Receptionist at our Welcome Treatment Centre, where we provide exceptional care and treatments for patients with Haematological and Oncological disorders??

We are on the lookout for enthusiastic, highly motivated individuals to join our dedicated team as a Receptionist. If you are passionate about helping others, have a warm and friendly demeanor, and are committed to providing the highest level of support to both patients and staff, we want to hear from you.

As a Receptionist at the Welcome Treatment Centre, you will play an integral role in ensuring the smooth operation of the ward by providing vital administrative and customer service support. You will act as the first point of contact for our patients, their families, and healthcare professionals, making a significant impact on their experience at the treatment centre.

Your responsibilities will involve handling sensitive patient information, assisting with the preparation of case notes, ensuring effective communication between departments and offering a welcoming atmosphere for patients who are receiving care for haematological and oncological disorders.

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

About us

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Job responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Person Specification

Further Training

Desirable

  • NVQ Level 2 in administration
  • PAS skills

Knowledge requirements

Essential

  • Clerical skills
  • Basic keyboard skills
  • Team working

Desirable

  • Working knowledge of PAS and the NHS in general
  • Computer skills
  • RSA 2 or ECDL

Qualifications- Academic/ Craft/ Professional

Essential

  • Good standard of general education
  • Writing and filing skills

Experience

Essential

  • Previous customer care and clerical experience

Desirable

  • NHS experience
  • Previous experience of working with people
  • Organisational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

King's Mill Hospital

Mansfield Road

Sutton-In-Ashfield

NG17 4JL

United Kingdom

Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

Good luck with your application