Fundraising Data and Insight Officer
- NHS
- Full Time
- Crawley + Work from Home
- 33903.48 - 38382.44 a year
Job Description
Job summary
PLEASE APPLY FOR THIS ROLE DIRECTLY VIA OUR WEBSITE:
https://stcatherineshospice.peoplehr.net/Pages/JobBoard/Opening.aspx?v=2226d08b-1778-4e37-ad98-b240690b1fef
This post is offered permanent, full time basis, working 37.5 hours per week. At St Catherines we offer work from home opportunities however this is adaptable depending on business need and regular onsite attendance is required.
Main duties of the job
This role is based in the Data and Insight Team within the Income Generation & Marketing directorate, this role supports the wider department by delivering insight, data expertise and training, as well as data selections, analysis, segmentation and data imports.
About us
St Catherines Hospice is a respected local charity providing specialist hospice care alongside statutory service partners (GPs, District nursing etc) across West Sussex and East Surrey.
We provide care in communities across Surrey and Sussex which are richly diverse and we want to reflect that in everything we do. We celebrate and support difference and welcome applications from all backgrounds. If you believe in the importance of what we do, share our values and want to be a part of an outstanding team building something important, wed love to hear from you.
Job responsibilities
Are you a proactive, analytical and highly motivated professional looking for your next challenge in fundraising data and insight?
This is a key role, ensuring the CRM database meets the needs of the department, covering user training, data management, process improvement and system improvement.
You will work closely with the Fundraising and Partnerships teams to evaluate the success of campaigns and supporter journeys, turning insight into action to help shape fundraising activity and maximise income.
Data and Insight role will bring:
- Championing best practice in data usage
- Help embed data-led decision making across the department
- Suggesting process improvements and efficiencies
- Experience working with a contacts database
- High levels of accuracy and attention to detail
Person Specification
Experience
Essential
- At least 2 years experience of working with a contacts database (Raisers Edge or similar CRM)
- Ability to update and maintain a database
- Ability to report on income and expenditure
- Experience of producing marketing/ fundraising campaign selections
- Good planning and organisational skills with the ability to multi-task, work on own initiative and prioritise effectively to meet deadlines.
- FOR A FULL JOB DESCRIPTION PLEASE VISIT OUR WEBSITE
Desirable
- Experience of using Raiser's Edge/NXT
- Experience of working with volunteers
- Experience of working in a Fundraising orientated environment
Qualifications
Essential
- Your career and education so far will mean that you are a
- confident and skilled communicator.
- It would be great if you are educated to GCSE level C in
- English and Maths or equivalent
Desirable
- GDPR compliance training or equivalent demonstrable experience
- Training or a qualification in Raisers Edge/NXT
Employer details
Employer name
St Catherine's Hospice
Address
St. Catherines Hospice
Grace Holland Avenue
Pease Pottage
West Sussex
RH11 9SL
United Kingdom
