Retail Catering Team Leader - LRI
Job Description
Job summary
To provide effective supervision within the retail catering team ensuring a continued professional and a professional retail catering service is delivered to meet the needs of the service.
This post requires you to be hands on working within the team undertaking duties that may be required within the retail catering team.
Full time and Part time positions available.
Main duties of the job
KEY WORKING RELATIONSHIPS
Work Colleagues throughout the trust
Facilities Team Leaders/Supervisors
Facilities Managers
Ward and Department Clinical teams
Patients and General Public
KEY RESULT AREAS
Display a high standard of personal hygiene and presentation and demonstrate good hygiene practices.
Observe confidentiality of patients and employing trusts business at all times.
Food Safety checks, processes and policies are adhered to within the department.
Communicate and liaise effectively within work colleagues, Managers and clinical teams in accordance with Trust values.
HACCP (Hazard Analysis Critical Control Points) temperature control, correct storage etc is adhered to.
Patient/Customer Service
Ensuring that consistently a high standard of customer service is delivered at all times
About us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
Job responsibilities
Working flexibly within the retail catering team
Ensuring that cleaning is carried out to the required frequencies and standards, in line with the Food safety and UHL policies and processes.
Ensuring that waste is correctly segregated as required and that waste is stored/removed as Trust Waste Policy.
Ensure that any mechanical defects, faulty or broken equipment identified is recorded and reported and taken out of use and labelled do not use.
Observing and monitoring the team ensuring they are working safely and following processes when undertaking their duties.
Reporting of Incidents, accidents or near misses in accordance with Trust procedure.
Ensuring that the correct storage and economical use of materials and chemicals following, COSHH (Control of Substances Hazardous to Health) policies and procedures.
Working within chilled areas and in wet environments.
To ensure that Temperature records and cleaning checklist are being completed accurately to the required frequencies.
Responsibility, that high standards of cleanliness are maintained throughout the work area adhering to Trust policies and procedures.
Ensuring stock rotation, stock is being checked for Dates, Damage and Quality with Quarantine any food items that have been identified. Completing complaint forms and advising your manager of these.
To adhere to the Trust colour coding system to prevent cross infection.
Ensure that all equipment is cleaned after use and stored appropriately.
Completing opening and closing checks.
Undertaking stock takes and recording.
. Have a good understanding of the meals and beverages that are served, providing information to customers.
Cashing up and recording cash
. Securing the retail area
Carry out any other duties as reasonably requested.
. Carry out departmental audits.
Person Specification
Experience
Essential
- Able to carry out instructions and duties as detailed in the job description.
- Previous experience with working within a catering environment.
- Willingness to work towards and achieving CIEH Level 3 in Food safety.
Desirable
- Previous experience of working within a healthcare environment. Catering experience CIEH Level 3 in Food Hygiene Supervisory experience
Interpersonal skills
Essential
- Effective communication skills with all levels of staff and patients.
- Able to work in a busy environment.
Flexibility
Essential
- Flexibility to cover colleagues when required and or be able to work unsociable hours.
- Flexible approach to working practices
Equality and Diversity
Essential
- Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
Other requirements specific to the role
Desirable
- Undertaken Staff Appraisals PDP's (Personal Development Plans)
Trust induction and Training
Essential
- Must be able to attend Trust induction and any relevant training that is required for this position.
Physical Skills
Essential
- Working to deadlines safely in a care environment. Good level of fitness
Skills
Essential
- Have a good standard of the English language both written and oral communication skills
- Ability to work as a team member or on own initiative.
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospitals of Leicester NHS Trust
Address
Leicester Royal Infirmary
Leicester
LE1 5WW
United Kingdom
Employer's website
https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)
