Senior Cleaning Manager
Job Description
Job summary
This is an exciting opportunity to join Barts Health NHS Trust as a senior operational leader within our Soft Facilities Management Directorate. As one of the largest NHS trusts in the UK, Barts Health offers the scale, complexity and ambition to make this a highly rewarding role for someone who wants to make a real difference to patients,colleagues and the wider organisation.
Based within one of our hospital sites, this Band 8A role will provide tactical leadership for the delivery of high-quality cleaning and hygiene services in a busy healthcare environment. The postholder will play a key role in ensuring that our hospitals are clean, safe, welcoming and well-managed for patients, visitors and staff.We are looking for someone who can bring strong operational management experience, sound judgement and a commitment to continuous improvement. You will help shape the future of cleaning services across Barts Health, supporting the development ofconsistent standards, effective governance, strong financial management and service improvements that deliver real benefits for our hospitals.
There are 2 positions open for this role
1 role in St Bartholomew's Hospital
1 role in Whipps Cross Hospital
Main duties of the job
This is a role where innovation and collaboration are central. You will work with clinical teams, Infection Prevention and Control colleagues, Estates leads, Soft FM teams and our Compliance, Quality Assurance and Audit Team to maintain excellent standards of cleanliness, safety and assurance. You will also have the opportunity to support modernways of working, including the use of digital tools, data, technology and new cleaning methods to improve service quality and operational performance.
We welcome applications from people with different backgrounds, experiences andcareer pathways who can demonstrate the values, leadership behaviours and motivationneeded to succeed in this important role. If you are passionate about high standards,people-centred leadership and improving the hospital environment for patients and staff,this role offers a meaningful opportunity to contribute to one of the most ambitious NHSorganisations in the country.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment..
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band.
Job responsibilities
To manage the operational, fiscal, and quality assurance performance for all the in-house
and ancillary contracted specialist supply chain partner cleaning service deliverables across the Hospital site and auxiliary buildings to include but not limited to:
o Washroom Services
o Window Cleaning
o Pest Control
o Supply and Management of Disposable Bay and Shower Curtains
o Cleaning Equipment, Supply and Maintenance and use in situ.
o Mop and Micro-fibre Cloth laundering and renewal.
o Cleaning Services Waste Management and supply of waste stream waste bags
and tags
o Supply of all cleaning consumables, chemicals, and ancillary cleaning products
o Specialist Deep Cleaning Activities to include HPV Decontamination Fogging and
UVA Decontamination
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledgerequired. For both documents, please view the attachment/s below.
Person Specification
Qualifications
Essential
- Educated to degree or equivalent industry standard qualification in Facilities Management
- Proven Soft FM Service experience at senior operational management level
Desirable
- Full Membership of British Institute of Cleaning Science (BICSc) preferably to Assessor Level
- IOSH or similar
Experience
Essential
- Significant demonstrable experience of management of cleaning services preferably in a large and complex healthcare environment
- Experience of working with Healthcare Specialist IPC leads and their teams.
- Understanding of Healthcare Associated Infections (HAIs) and the role of healthcare cleaning to assist in prevention and control of the same infection
- Use of Computer Aided Facilities Management technology (CAFM) and other agile Information Technology Platforms (ICT) for asset and resource management: the set up and operation of planned and reactive task recording and issue: production of associated data analytics and production of by exception dashboard reports
- Demonstrable experience of budget setting, forecasting, and knowledge of realigning fiscal results to required trading performance numbers
- Proven decision maker
Desirable
- Management of teams in excess of 250 WTE
- Understanding of Infection Prevention and Control (IPC) structures and how healthcare cleaning supports healthcare Infection Prevention and Control
- Understanding and experience of developing and implementing Cost Improvement Programmes (CIPs)
- Knowledge In-depth Knowledge and understanding of the NHS National Standards of Healthcare Cleanliness 2025, to include the requirements and methodology of both Environmental and Efficacy Auditing Working Knowledge of Care
Skills
Essential
- Ability to work in large teams to drive continuous operational Improvements
- Must be able to demonstrate the ability to be calm under pressure and understand the principles of Contingency Reaction Planning and Implementation
- High level of interpersonal skills
- Self-starter, constantly looking at ways to improve both operational and fiscal Performance
- Effective team player and visual leader
- Flexible approach
Desirable
- Ability to take on board complex information and analyse and interpret to present complex facts and options in a clear and concise manner
- Ability to keep others calm and High level of interpersonal skills Proof of team building successes.
- Ability to keep others calm and take control of emergency
- Situations- Proof of team building successes
- Can demonstrate cost saving and operational performance improvement initiatives as previously delivered.
- Experience of managing multiple demands to tight timescales and confident to challenge stakeholders and hold them to account
Knowledge
Essential
- In-depth Knowledge and understanding of the NHS National Standards of Healthcare Cleanliness 2025, to include the requirements and methodology of both Environmental and Efficacy Auditing
- Specialist Knowledge of the cleaning industry to include state of the art equipment, lean operational practices, cleaning chemical efficacy and most applicable consumables and disposables for use in healthcare environments
- Knowledge and certifiable proof of health and safety certified training to support the delivery of a culture of ZERO HARM working environments
- Proficient in using and developing cleaning management system platforms and specialist cleaning industry integrated cleaning systems
- Must be an excellent communicator in both written and verbal disciplines.
Desirable
- Working Knowledge of Care Quality (CQC) outcome standards regulation 15- Premises and Equipment criteria ...
