Senior Facilities & Property Services Manager

Job responsibilities

Where great property leadership helps create safe, compliant and thriving communities.

At Jewish Care, our properties are fundamental to the delivery of exceptional care and community services. From our care homes and retirement living schemes to our community centres, offices and supported housing, we rely on safe, compliant and well-maintained environments so that residents, members, colleagues and visitors can thrive.

We're looking for an experienced Senior Facilities & Property Services Manager to provide operational leadership across our diverse property portfolio, ensuring our buildings remain safe, legally compliant and fit for purpose.

Reporting to the Head of Property Services & Asset Management, working in a live care environment, you'll lead the operational delivery of Property Services across the Jewish Care estate, managing a team of Property Services Managers and working closely with operational leaders, contractors and specialist consultants.

This is a broad leadership role where you'll oversee statutory compliance, maintenance delivery, contractor performance, property risk and capital works, ensuring high standards are consistently achieved across multiple sites.

36.25 hours per week | Multi-site across London & the South East

Your responsibilities will include:

• Leading and supporting Property Services Managers across a complex, multi-site estate, providing operational leadership, coaching and professional guidance.
• Provide specialist oversight of fire safety, asbestos, legionella, gas, electrical systems, water hygiene, lifts, pressure systems, CDM and other statutory compliance areas, challenging contractors on quality, value and cost, and providing assurance that legislative requirements are consistently achieved.
• Overseeing planned preventative maintenance programmes, reactive maintenance and minor works, ensuring safety-critical issues are prioritised and resolved efficiently.
• Managing facilities management providers, specialist contractors and consultants, monitoring performance against contractual standards, challenging underperformance and ensuring value for money.
• Supporting the planning and delivery of refurbishment projects, lifecycle replacement programmes and capital investment works, ensuring projects are delivered safely, on time and within budget.
• Managing departmental budgets, monitoring expenditure, supporting financial forecasting and ensuring effective use of resources.
• Analysing maintenance trends, compliance performance and asset information to inform investment decisions and drive continuous improvement.
• Building strong relationships with operational managers across Care Homes, Community Services, Housing, Health & Safety, Procurement, Finance and other support functions to ensure Property Services effectively supports frontline care.
• Providing expert technical advice and assurance to senior leaders, preparing reports and presenting property and compliance information to governance groups where required.
• Deputising for the Head of Property Services & Asset Management, providing leadership across the service and responding to significant operational issues when required.
• Supporting organisational resilience by participating in emergency response arrangements and attending sites across the estate to manage urgent property issues.

You'll be an experienced property or facilities management professional with a strong track record of managing operational estates services across a complex, multi-site environment.

You'll bring:

• Extensive experience in facilities management, estates or property services.
• Strong working knowledge of statutory property compliance and health & safety legislation.
• Experience managing contractors, compliance programmes, budgets and operational performance.
• Excellent leadership, communication and stakeholder management skills.
• The ability to balance operational priorities while maintaining high standards of compliance and customer service.
• IOSH, NEBOSH or equivalent health and safety qualification or knowledge.
• Experience working within healthcare, social care, housing, education or another regulated environment would be advantageous.

You'll join one of the UK's leading health and social care charities, where your work will directly support the delivery of high-quality care to thousands of people every week.

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Jewish Care

Address

Golders Green

NW11 9DQ

United Kingdom

Employer's website

https://careers.jewishcare.org/ (Opens in a new tab)