Senior Housekeeper
Job Description
Job summary
We're looking for a dedicated and compassionate individual to join our small facilities team at our hospice in Milton. As Senior Housekeeper, you'll play a key role in ensuring our service users and their families experience a high standard of cleanliness and comfort while at our hospice. As Senior Housekeeper you will be essential to delivering a high level of cleanliness throughout the building. You will also be responsible for maintaining the required levels of cleaning products through internal ordering.
Main duties of the job
- Supervising the daily housekeeping operation, ensuring a high level of cleaning throughout the building and that all tasks are delegated fairly and completed within the agreed timescales and standards.
- Maintaining appropriate stock levels of cleaning supplies and materials.
- Ensure safe use and storage of cleaning materials in line with C.O.S.H.H. regulations
- Work collaboratively with the Facilities Site Manager and wider care team
- Occasionally supervise volunteers and support a welcoming environment for families
- Ability to adapt to changing priorities
- A caring, respectful approach to working in a sensitive environment
- The ability to meet the physical demands of the role
About us
Comprehensive range of benefits:
- Free onsite parking & subsidised meals at our hospices
- Pool car provided when working in the community
- Employee health cash plan & wellbeing support schemes
- NHS pension - continuation if already contributing
- Enhanced Annual leave Entitlement - 27 days + 8 UK Bank Holidays
- Additional holiday purchase scheme
- AVIVA pension package up to 7% Employer Contribution including Life Assurance
- Free eye tests & cycle to work scheme
East Anglia's Children's Hospices (EACH) supports families and cares for children and young people with life threatening conditions across Cambridgeshire, Essex, Norfolk and Suffolk.
At EACH we believe in fostering a workplace where every individual feels valued and respected. We are committed to building a culture of inclusion where differences are embraced. We are actively seeking talent from all walks of life, recognising that diversity drives innovation, creativity and success.
Join us on a journey to create a more inclusive workplace, where everyone has equal opportunities to grow, contribute and succeed. We welcome candidates from all backgrounds to apply for opportunities at EACH and adjustments will be made to facilitate the application and selection process.
Job responsibilities
- Supervise the daily housekeeping services within the hospice, ensuring a high level of cleaning throughout the building and all tasks are delegated fairly and completed within the agreed timescales and standards.
- In the Facilities Site Managers (FSM) absence, manage daily team meetings and attendance at morning planning meeting & Facilities Teams meetings.
- Assist the FSM with the recruitment of all new Housekeeper employees
- Assist the FSM with the training of all new Housekeeper employees in particular the safe use of cleaning equipment and products.
- Assist in addressing any areas of employee poor performance or conduct and provide support and development as required in order to raise standards
- Hold monthly housekeeping team meetings and be the point of contact for FSM for information to be distributed to the Housekeeping team.
- Carry out regular informal cleaning checks to ensure standards are being maintained and ensure that cleaning audits are completed weekly and given to Facilities Site Manager.
- Maintain appropriate stock levels of cleaning materials within all COSHH cupboards on site and place order with EACH Purchasing team in good time to replenish.
- Ensure that Health & Safety standards are maintained at all times.
- Liaise with the Facilities Site Manager to ensure that Department of Health guidelines on cleaning standards are adhered to.
- Understand C.O.S.H.H. Regulations, and ensure that only the cleaning products listed are used and stored correctly.
- Wash, dry and iron clothes, bed linen, towels and soft furnishings using the hospice laundry. If required, to arrange specialist external cleaners for complex tasks. Ensure all curtains are washed at least 6 monthly and information recorded.
- Carry out cleaning duties as laid down in the Hospice cleaning schedule, and as instructed by the Facilities Site Manager or Care Service Manager.
Person Specification
Knowledge/ training
Essential
- Working knowledge of Health & Safety Regulations relating to cleaning materials and equipment i.e COSHH
Experience
Essential
- Experience as a Cleaner / Housekeeper
Desirable
- Supervisory experience
- Experience of working in a health care setting.
Skills & Abilities
Essential
- Well organised and a methodical approach to work
- Ability to work independently
- Effective written and verbal communication skills, with the ability to communicate appropriately with a wide range of people
- Able to work effectively and supportively as part of a team
- Able to maintain confidentiality
- Able to use initiative to deal with unexpected challanges that may arise.
- Attention to detail, with the ability to identify issues and maintain high standards
- Computer literate including Outlook, Word, Excel
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
East Anglia's Children's Hospices
Address
Milton hospice
Church Lane
Milton
Cambridgeshire
CB24 6AB
United Kingdom
