Senior Team Secretary
Job Description
Job summary
We are seeking an experienced and organised Senior Team Secretary to provide comprehensive secretarial and administrative support to the Operational Manager and senior clinicians within the CAMHS Community and Urgent Care Teams based at Foundation House.
This is a key role supporting the smooth running of clinical services, providing leadership and day to day oversight to CAMHS administrators within the service, and ensuring high quality administrative support across community and urgent care pathways. The post holder will play an important part in supporting clinicians to deliver safe and effective care to children, young people and their families.
Main duties of the job
- Provide high level secretarial and administrative support to the Operational Manager and senior clinical staff.
- Supervise, support and guide Band 2 and Band 3 administrators within the Community and Urgent Care teams.
- Act as a senior point of contact for administrative queries, supporting workload management and ensuring adequate cover.
- Support clinical teams with a wide range of administrative tasks to ensure services operate efficiently.
- Promote effective communication across multidisciplinary teams and with external agencies.
About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
- Flexible working options to help you balance work and life
- NHS pension scheme for long-term financial security
- Generous annual leave allowance to recharge and relax
- A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
Job responsibilities
The post holder will be responsible for delivering a comprehensive administrative service, including typing confidential correspondence, reports and clinical documentation, managing diaries, arranging meetings, taking minutes, and coordinating clinics and appointments.
You will manage and maintain electronic patient records, ensuring information is accurate, timely and handled in line with confidentiality requirements. The role involves regular contact with children, young people, carers and professionals, requiring sensitivity, tact and excellent communication skills, including managing occasional distressing or challenging conversations.
As a senior member of the administrative team, you will provide supervision and daily support to CAMHS administrators, contribute to their development, and assist managers with recruitment processes, ordering and basic financial responsibilities such as purchase orders and stationery management.
You will work closely with multi-disciplinary clinical teams and liaise with external partners including GP practices, schools, acute trusts and local authority services. The role requires strong organisational skills, the ability to prioritise a busy workload, and confidence using electronic systems within a fastpaced mental health environment
Person Specification
Qualifications
Essential
- Diploma level / NVQ 3 in Administration & Business Studies or equivalent experienceRSA Stage III Typewriting/Word Processing or equivalentEuropean Computer Driving Licence or equivalent
Desirable
- AMSPAR Diploma
Experience
Essential
- Experience of working at a senior secretarial levelExperience of dealing with sensitive and distressing issues.Experience of dealing with multi disciplinary teams and external agencies.Experience of using Microsoft Office packages e.g. Word, Excel and Outlook.Experience of setting up and maintaining office systems.
Desirable
- Previous experience of working in a similar role.Previous experience of working in the NHS or Mental Health setting.
Additional Criteria
Essential
- Must have a driving license and be willing to travel as necessary to undertake role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Somerset NHS Foundation Trust
Address
Foundation House
Wellsprings Road
Taunton
Somerset
TA2 7PQ
United Kingdom
