Senior Volunteer & Social Value Coordinator
Job Description
Job summary
We are seeking an ambitious, proactive Senior Social Value Co-Ordinator to lead and expand our volunteer, social value, and charitable work programmes. In this key Band 5 role, you will contribute operationally to strategic objectives by overseeing high-profile initiatives, including our Green Spaces project and the Duke of Edinburgh Activity Programme.
You will line manage a Band 4 Volunteer Co-Ordinator, leading on volunteer recruitment, induction, governance, and retention. Working autonomously, you will build dynamic corporate and community partnerships, drive targeted fundraising initiatives, and secure funding for social value projects.
This role requires strong skills in volunteer management, income generation, and stakeholder engagement. You will also develop impact-monitoring tools to measure social value outcomes, create engaging communications across internal and external channels, and collaborate with clinical and operational teams to embed therapeutic green space activities for service users.
The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010)
Main duties of the job
- Volunteer Leadership & Management: Line manage the Band 4 Volunteer Co-Ordinator. Oversee volunteer recruitment, induction, placements, and ongoing support, ensuring robust safety governance, risk assessments, and standard operating procedures.
- Social Value & Green Spaces: Lead projects expanding green social prescribing and wellbeing initiatives. Support the financial sustainability of green spaces, including inputting into retail produce plans and therapeutic activities.
- Fundraising & Income Generation: Plan, organise, and deliver fundraising campaigns, corporate volunteer days, awareness stalls, and community appeals to meet agreed targets and secure project funding.
- Stakeholder & Corporate Engagement: Build and maintain strong networks with corporate partners, local businesses, community groups, and educational providers to drive collaboration and volunteer opportunities.
- Impact Reporting & Communications: Implement impact-monitoring tools to track and report social value outcomes. Produce content for newsletters, social media, and communications channels to raise the profile of services.
- Governance & Resource Management: Maintain compliance with relevant legislation, uphold Duty of Candour, process volunteer expenses, manage equipment, and maintain accurate administrative records across all projects.
About us
We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated 'Good' by the Care Quality Commission (CQC).
Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.
Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.
Our vision is simple: we are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.
Join us if you share our passion for better mental health care and want to be part of a team that's working well together.
Job responsibilities
Please refer to the attached job description for full details and main responsibilities of the role.
Person Specification
Education and Qualifications
Essential
- Educated to Degree level or equivalent relevant experience
- Good basic education, demonstrating high levels of literacy and numeracy
Experience
Essential
- Experience of forming effective working relationships with colleagues in order to achieve common goals
- Knowledge of social value, charitable fundraising and community engagement, acquired by hands-on experience in a fundraising, development or programme coordinator role, or equivalent
- Knowledge of volunteering and volunteer management and systems, acquired by hands-on experience in a charitable, social value or corporate sector role, supporting volunteers
- Ability to work independently, make informed decisions and achieve objectives whilst working with continually changing demands and priorities
Skills and Abilities
Essential
- Excellent written and verbal communication skills
- Able to work and communicate with a mixed range of clinical and non-clinical staff
- Negotiating and Persuasive skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Kent and Medway Mental Health NHS Trust
Address
Priority House, Maidstone
Hermitage Lane
Maidstone
ME16 9PH
United Kingdom
Employer's website
https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)