Service Manager - Supported Living Services
Job Description
Job summary
The RoleWe're looking for two passionate Service Managers to oversee the day-to-day operation of our supported living services.
You'll lead teams, support individuals to achieve positive outcomes and ensure services remain safe, compliant and person-centred.
Main duties of the job
Key ResponsibilitiesLead and motivate support teams.
Ensure high-quality, person-centred support.
Complete supervisions and staff development.
Monitor care documentation and audits.
Manage staffing, rotas and recruitment.
Respond to incidents and safeguarding concerns.
Build relationships with professionals and families.
Support referrals and assessments.
Ensure compliance with CQC standards.
Promote a positive culture focused on independence and outcomes.
Essential RequirementsPrevious management experience within health and social care.
Strong understanding of Supported Living.
Excellent communication and leadership skills.
Level Three Diploma in Health & Social Care (Level Five desirable).
Full UK Driving Licence.
About us
Why Join Isabella's Homes?At Isabella's Homes, we're building more than supported living serviceswe're building a culture where people can thrive. As a growing organisation with ambitious plans for national expansion, we invest in our people, encourage innovation and recognise outstanding performance.
Together, we're changing livesone person, one home and one community at a time.
Job responsibilities
Service Manager
Location: Midlands
Reports to: Registered Manager
Salary + Performance Bonus
The Role
We're looking for two passionate Service Managers to oversee the day-to-day operation of our supported living services.
You'll lead teams, support individuals to achieve positive outcomes and ensure services remain safe, compliant and person-centred.
Key Responsibilities
Lead and motivate support teams.
Ensure high-quality, person-centred support.
Complete supervisions and staff development.
Monitor care documentation and audits.
Manage staffing, rotas and recruitment.
Respond to incidents and safeguarding concerns.
Build relationships with professionals and families.
Support referrals and assessments.
Ensure compliance with CQC standards.
Promote a positive culture focused on independence and outcomes.
Essential Requirements
Previous management experience within health and social care.
Strong understanding of Supported Living.
Excellent communication and leadership skills.
Level Three Diploma in Health & Social Care (Level Five desirable).
Full UK Driving Licence.
What We Offer
Competitive salary
Performance bonus
Employee Assistance Programme (EAP)
Career progression
Ongoing training
Pension scheme
Why Join Isabella's Homes?
At Isabella's Homes, we're building more than supported living serviceswe're building a culture where people can thrive. As a growing organisation with ambitious plans for national expansion, we invest in our people, encourage innovation and recognise outstanding performance.
Together, we're changing livesone person, one home and one community at a time.
Person Specification
Qualifications
Essential
- Level 3 Diploma in Health & Social Care
Desirable
- Level 5 Diploma in Health and Social Care
Experience
Essential
- Previous management experience within health and social care.
- Strong understanding of Supported Living.
- Excellent communication and leadership skills.
- Level Three Diploma in Health & Social Care (Level Five desirable).
- Full UK Driving Licence.
Desirable
- Level Five Diploma in Health and Social Care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Isabellas Homes
Address
Isabella's Homes
4 Firs Street
Dudley
Midlands
DY2 7DN
United Kingdom
