Social Media and Digital Officer

Job summary

Were looking for a digitally savvy social media and digital officer who thrives in a busy environment and has the confidence to work autonomously and proactively in a small and friendly team. Managing our social media channels will be an important part of the role; youll be familiar with Google analytics and other evaluation tools and will be comfortable translating analytics into narrative. Being able to manage your time effectively will be crucial youll be juggling various projects at any given time and will need to know what can wait and what needs to be prioritised.

You will have excellent writing skills with good attention to detail and a flair for photography. You will also be a great listener and be able to create interesting and moving stories about our dedicated teams and their patients and service-users. There will be plenty of material to work with our district and school nurses, urgent community responders, rehabilitation therapists, health visitors and other clinical teams, save and change lives every day.

Last year in our staff survey, 98% of our staff said they enjoyed their job and 97% said they enjoyed their job. When asked to identify the one best thing about working at Your Healthcare, the most frequently mentioned theme was asupportive team and colleague relationships.

If that sounds like the sort of place you'd like to work we'd like to hear from you.

Please be aware that the closing date may be brought forward in the event of a high number of applications.

Main duties of the job

This is a post and is for 37.5 hours per week.The usual working hours are 9-5 and will be Monday Friday.

You will be mostly based at Hollyfield House in Surbiton although you will also need to be able to travel to our other sites as needed, Surbiton Health Centre and Teddington Memorial Hospital. You will need to attend a limited number of events locally also.

Main Duties

Creating content, managing and evaluating social media outputs, using analytics tools to guide content strategy.

Celebrating the work of colleagues internally via the staff bulletin, intranet and direct communication channels.

Creating content for the website and recognising appropriate news stories to share externally.

Attending events and providing photography and commentary.

Using Canva and similar design tools to create communications materials.

Managing the communications area on the staff intranet along with the news carousel and a number of corporate areas.

Drafting internal messaging for all-staff communications.

Advising colleagues on appropriate language for patient information.

Deputising for the marketing and communications lead where appropriate.

Recruitment process

Your application should explain why you are applying for the post, how you believe you would contribute to working in this setting and demonstrate how you meet the requirements of the person specification.

Previous applicants need not re-apply.

About us

At Your Healthcare CIC, we are dedicated to delivering high-quality, patient-led health and social care services for residents in Kingston and providing specialised learning disability services in Richmond. As a Community Interest Company, we prioritise community-driven care and offer an environment that empowers you to make a real impact.

Why Choose Us?

NHS Pay & Benefits: Enjoy the security of NHS pay, Agenda for Change terms, NHS pension scheme, and salary sacrifice schemes

Bureaucracy-Free Environment: Implement good ideas quickly and effectively without delays

Work-Life Balance: Benefit from our Employee Assistance Programme and various staff discounts

Exceptional Staff Experience: Join a supportive workplace with positive feedback from staff and patients

Inclusive Culture: We promote equality, diversity, and inclusion, encouraging applications from all backgrounds

Impactful Community Involvement: Have a real voice in shaping care as part of our membership organization. Your ideas and contributions matter

Join Us Today

We are looking for passionate individuals who value high-quality care, inclusivity, and community engagement. Join our forward-thinking, patient-centred team. Explore our career opportunities and become part of a team that values your expertise and dedication.

We recognise that applicants may choose to use AI as part of their application process.This is permitted, however please clearly state within your application where AI has been used.