Support Medical Secretary
Job Description
Job summary
The post holder will support the Medical ~Secretary Team within the Haematology department. The post holder will undertake the secretarial and administration duties as set out in the job description. Working to support the secretarial team, including line management of the audio typists within the department.
The post holder will be required to work closely with the clinical team to develop a clear understanding of the clinical service. In addition to direct line managing the Audio Typists, the post holder will be required to provide a high standard of secretarial support.
Main duties of the job
The successful candidate will be required to provide comprehensive secretarial support to the Clinical and nursing teams.
You will need to have the ability to work both independently and as part of a team whilst maintaining a high standard of work. The ability to prioritise your workload and to know when to escalate issues is essential. You will need to be able to liaise with staff throughout the Trust at all levels including Consultants, Management, Nursing staff, GP's, patients and patient relatives, dealing effectively and efficiently with their enquiries.
To be successful in your application you will need to have a good standard of education, experience of an office based role, excellent verbal, written communication and typing skills and a clear understanding of patient confidentiality.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Qualifications
Essential
- 3 GCSE (or equivalent) including English at grade C/4 or above or equivalent experience/qualifications.
- NVQ/RSA or OCR at level 3, or, relevant secretarial, admin and clerical experience that would equate to level 3.
Desirable
- ECDL or equivalent.
Experience
Essential
- Experience in a clerical or secretarial role.
- Experience of dealing with people who may be distressed or unable to communicate effectively.
- Experience of working with computers on a day to day basis.
Desirable
- NHS experience.
- Secretarial experience of typing clinic letters and clinical administrative letters.
- Medical Terminology.
- Supervisory experience.
Special Skills/Aptitudes
Essential
- Excellent organisational skills.
- Ability to work using initiative and without supervision.
- Ability to work with discretion and a passion for maintaining patient confidentiality.
- Methodical and accurate with attention to detail.
- Ability to work to agreed quality standards.
- Ability to meet deadlines and work within time constraints.
- Ability to manage own workload
- Excellent inter-personal and communication skills.
- Ability to build and maintain lasting working relationships with colleagues.
- Adaptable approach to work
- Commitment to personal training and development.
- Interest in developing role and looking for opportunities to improve working practices.
- Ability to work with discretion and a passion for maintaining patient confidentiality.
- Ability to demonstration a commitment to the Trusts PROUD values.
- Ability to work as part of a team and independently.
Desirable
- Knowledge of Trust Policies.
Further Training
Essential
- Knowledge of Microsoft packages including Outlook.
Desirable
- Experience of Connect / Digital Dictation / PinPoint / ICE.
- Knowledge of 18-week RTT.
- Willingness to undertake training and appraisals as required by specific post.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Sheffield Teaching Hospitals NHS Foundation Trust
Address
Royal Hallamshire Hospital
Glossop Road
Sheffield
S10 2JF
United Kingdom
