Surge Testing Product Manager

Job responsibilities

The tasks will include:

• Product Leadership & Development
  • Support and co-ordinate the delivery of short- and mediumterm priorities for the surge testing product portfolio, ensuring alignment with UKHSA strategic objectives.
  • Provide support on the development and introduction of testing products, ensuring they meet laboratory, operational and regulatory requirements.
  • Track product development progress and proactively identify and resolve issues that could impact delivery.
  • Compile and manage postmarket surveillance reporting, complaints data and productrelated incident responses.

• Supplier & Stakeholder Management
  • Act as primary point of contact for suppliers, managing daytoday communication and ensuring highquality, timely responses to operational queries.
  • Build strong and effective working relationships with internal and external stakeholders, including scientists, procurement teams, regulatory experts and operational delivery colleagues.
  • Ensure suppliers complete and return all procurement and regulatory documentation within required timeframes and secure relevant UKHSA approvals.
  • Support onboarding of new products and suppliers, ensuring smooth integration into UKHSAs testing portfolio.

• Operational Delivery & Surge Preparedness
  • Support pandemic preparedness activities, ensuring products remain fitforpurpose during rapid escalations.
  • Oversee stock management for surge testing products, including rotation of rolling stockpiles and coordination of disposals when required.
  • Provide co-ordination during surge activation, enabling rapid scaling of testing and product supply chains.

• Governance, Reporting & Assurance
  • Maintain accurate audit trails, meeting minutes, decision records and action logs across all product activities.
  • Work with UKHSA quality and regulatory colleagues to ensure products comply with relevant regulatory, safety and quality standards and support internal assurance activities.
  • Prepare and deliver progress reports, risk updates and product performance summaries for senior leaders and governance groups.

This is not an exhaustive list.

Essential criteria

• Strong project management capability with a track record of delivering complex, scaled products or services.
• Ability to work flexibly on changing priorities and actively prioritise multiple issues.
• Experience introducing new services or products, including change management skills.
• Excellent stakeholder management skills, with the ability to build relationships across diverse technical, operational and commercial groups.
• Operational delivery experience, ideally in a surge, public health or emergency response context.

Desirable criteria

• Experience in product development, ideally within a scientific, technical or regulated environment.
• Experience managing respiratory testing products, including LFDs or PCRbased systems.
• Understanding of relevant regulatory and compliance processes for diagnostic devices.

Selection process

This vacancy is using Success Profiles and will assess your behaviours.

Stage 1: Application & Sift

You willbe requiredto complete an application form. You will be assessed onthe listed5essentialcriteria,and this will be in the form of:

• an application form(Employer/ Activity history section on the application)
• a 1500 wordsupporting statement.

This should outline how you consider your skills, experience and knowledge provide evidence of your suitability for the role, with reference to the essential criteria.You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your C.V please beadvisedyou will not be able to upload your CV. Please complete the application form in as much detail as possible). Please do not email us your CV.

Longlisting: In the event of a large number of applications we will longlist into 3 piles of:

• Meets all essential criteria
• Meets some essential criteria
• Meets no essential criteria

Only those meeting all essential criteria will be taken through to shortlisting.Shortlisting: In the event of a large number of applications we will shortlist on:

• Excellent stakeholder management skills, with the ability to build relationships across diverse technical, operational and commercial groups.
• Ability to work flexibly on changing priorities and actively prioritise multiple issues.

Desirable criteria may be used in the event of a large number of applications / large amount of successful candidates.

If you are successful at this stage, you will progress to interview and assessment.

Feedback will not be provided at this stage.

Stage 2: Interview

You will be invited to a remote interview.

Behaviours will be tested at interview.

The Behaviours tested during the interview stage will be:

• Managing a Quality Service (Lead behaviour)
• Seeing the Big Picture
• Working Together
• Delivering at Pace

Interviews will be held week commencing 6th July 2026. Please note, these dates are subject to change.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Location

This role is being offered as hybrid working based at any of our Core HQs inBirmingham, Leeds, Liverpool or London (Canary Wharf).

We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, averaged over a month) on-site.

Our core HQ offices are modern and newly refurbished with excellent city centre transport link and benefit from benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).

...