Tenancy Sustainment Officer - Community Mental Health Teams

Job summary

This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

Band 5 - Tenancy Sustainment Officer

1 post x 30 hours per week covering Cannock & Lichfield area

1 post x 22.5 hours per week covering Tamworth area

Midlands Partnership University NHS Foundation Trust has an opportunity for an enthusiastic and organised Tenancy Sustainment Officer to join our community mental health teams based in Cannock & Tamworth

You will have a critical role in providing specialist tenancy related support to vulnerable people who are at risk of becoming homeless. You will work with individuals with complex mental health needs and help them live independently and remain in their own home.

You will have a critical role in providing specialist tenancy related support to vulnerable people who are at risk of becoming homeless. You will work with service users with complex mental health needs to live independently and remain in their own home. You will act as the main point of contact for tenants and landlords in order to answer any queries and troubleshoot any issues throughout the life of tenancies.

Main duties of the job

You will act as the main point of contact for tenants and landlords in order to answer any queries and troubleshoot any issues throughout the life of tenancies and also act as the conduit between MPFT Mental Health services and the local authorities.

You will assist in the delivery of a high standard of support to service users that have been identified as vulnerable and at risk of losing their home.

You will be responsible for working in partnership with agencies external to the Trust supporting service users to maintain their independence within their preferred place of residency in the independent and non-statutory sector.

About us

Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.

We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.

We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.

We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.

Please note, we may be required to close this vacancy early if we receive a high volume of applications

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.