Triage Clinical Care Coordinator

Job summary

Are you an experienced and motivated health professional looking for an opportunity to make a real difference in preventing unnecessary hospital admissions and supporting patients to receive the right care, at the right time, in the right place?

We are seeking 2 x Band 6 professionals to join our multidisciplinary team, providing high-quality clinical triage and care coordination across urgent and community healthcare services. Working within a fast-paced environment, you will be responsible for assessing patients presenting with a wide range of health needs via telephone, digital platforms, and face-to-face contacts, ensuring they receive the right care, at the right time, in the right place

Main duties of the job

Lancashire and South Cumbria NHS Foundation Trust (LSCFT) are seeking 2 x skilled Band 6 Triage Clinical Coordinators to join our Care Connexions team. This is an exciting opportunity to work at the heart of integrated care, playing a key role in the clinical triage, prioritisation, allocation, and coordination of referrals across a range of urgent and community-based services.

This is a rewarding and fast-paced role where no two days are the same. You will be instrumental in supporting patients to remain safely in their own homes, reducing avoidable hospital admissions, facilitating seamless care coordination, and improving patient outcomes. We are looking for clinicians with experience of working across health and social care settings, excellent communication and decision-making skills, and a strong understanding of integrated community services and admission avoidance pathways.

About us

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.

Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you'd like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.

The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work.

Explore our full wellbeing offer here: Keeping our workforce well