Volunteer Services Officer - Leeds
Job Description
Job summary
Were looking for a Volunteer Services Officer to coordinate a new volunteer service at St Jamess Hospital and across Leeds Teaching Hospitals, working with Marie Curie and the palliative care team to support service delivery and volunteering.
Main duties of the job
This is an exciting opportunity to help establish a new Volunteer Companion Service across Leeds Teaching Hospitals, recruiting, training and supporting volunteers to provide compassionate emotional and practical support to patients, families and carers at the end of life
About us
Marie Curie is partnering with Leeds Teaching Hospitals Trust to launch a new End of Life Care SUPPORT volunteer service, helping provide compassionate support to dying patients and those close to them across Leeds Teaching Hospitals.
Job responsibilities
Were looking for a Volunteer Services Officer to help deliver and coordinate an exciting new volunteer service based at St James's Hospital, with travel across sites within Leeds Teaching Hospitals Trust. If you have experience in service delivery and a genuine passion for volunteering, wed love to hear from you. Employed by Marie Curie, you'll work as part of the Hospital Voluntary Services Team alongside the palliative care team.
Salary: MCJES Grade D - £28,274 - £31,415 per annum
Hours/Contract: This is a full-time post 35 hours per week - and will involve working on site at St James's University Hospital Monday to Friday during office hours.
Contract Type: Permanent
Based: St James's Hospital
Closing date: 17th July 2026
Interview date: 13th August 2026
This is an exciting opportunity to play a key role in establishing a new, two year funded Volunteer Companion Service. As our Volunteer Services Officer, you'll be instrumental in implementing the service from the ground up, building strong relationships, recruiting volunteers, and providing high quality training, mentoring and ongoing support. You'll also take the lead in promoting the service across hospital sites through local marketing and PR activity.
Marie Curie volunteers provide vital emotional and practical support to people in the last days and hours of life, as well as to those important to them. Working within St James's Hospital and other Leeds Trust Hospitals, our End of Life Volunteers help enhance the care we offer to patients, families and carers at an incredibly important time.
In this role, you'll manage referrals, carefully match volunteers to patients and families, and ensure volunteers feel confident, supported and valued in their work. Working alongside key stakeholders, you'll design and deliver a comprehensive training and support programme to ensure our volunteers are fully prepared for their roles and able to make a meaningful difference.
What were looking for:
- Proven experience in delivering and developing new services, building strong relationships, and promoting services through local marketing and PR
- A strong track record in recruiting, training, supporting and mentoring volunteers, including the ability to design and deliver tailored training for small groups
- Experience of working directly with patients and providing compassionate support to families facing loss
- Confidence in using databases to collate, analyse and interpret data to identify trends and service improvements
- A full UK driving licence and access to a vehicle for business use
What's in it for you:
- Annual leave allowance 25 days plus 8 public holidays (pro rata)
- Competitive Policy for parental/sick Leave
- Continuous Professional development
- Industry leading training programmes
- Season ticket loan for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Entitled to Marie Curie Blue Light Card
- Entitled to Benefit Hub Discount Scheme
- Life assurance for all employees
To apply, please upload your most recent CV demonstrating, how you meet the person specification and why you would like to work for Marie Curie.
Additional information
This role will be subject to receiving an enhanced DBS criminal record check.
We reserve the right to close this vacancy early. Agencies need not apply.
At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone staff and volunteers alike supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at [email protected].
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you your experience, perspective and voice.
Person Specification
Qualifications
Essential
- Proven experience in delivering and developing new services, building strong relationships, and promoting services through local marketing and PR.
- A strong track record in recruiting, training, supporting and mentoring volunteers, including the ability to design and deliver tailored training for small groups.
- Experience of working directly with patients and providing compassionate support to families facing loss.
- Confidence in using databases to collate, analyse and interpret data to identify trends and service improvements.
- A full UK driving licence and access to a vehicle for business use.
Experience
Essential
- Previous experience of service delivery and coordination
- Experience in volunteer management
- Experience in delivering on agreed targets
- Experience in monitoring and evaluating service delivery
Desirable
- An understanding of health and social care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Marie Curie
Address
St James's Hospital
Beckett Street
Leeds
England
LS9 7TF
United Kingdom
