Housing Casework Advisor

Contract Type: Permanent

Working Hours: 37 hours and 18.5 hours available

Worker Type: Onsite Worker

Salary: Starting Salary is £28,598 (Level one) rising to £31,022 'pro rata for part-time' Pay award pending

Location: Housing Solutions, Loxley House, Station Street, Nottingham, NG2 3NG

We've got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more...

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

The post holder is responsible for providing housing advice, helping prevent homelessness and acting to ensure that the City Council fulfils its legal requirements with regard to the provision of advice and assistance to Citizens in housing need.

This will include; intervening on behalf of people facing homelessness, and advocating to prevent homelessness occurring and undertaking inquiries under the Housing Act 1996 VII ( as amended)

About You

The ideal candidate will have:

· A commitment to providing a high quality customer focussed service

· An ability to communicate complex issues on a face to face basis demonstrating tact, diplomacy, sensitivity and customer care

· Good working knowledge of housing legislation in both the public and private sector

· General knowledge of safeguarding

· An understanding of why it's important to consider equality, diversity, and inclusion in all that we do.

This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English, is an essential requirement for the role.

A DBS enhanced check for a regulated activity is required for this post

You can find the job description for this post here.

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact Emma James, by email at [email protected]

Closing Date: Friday 19 June 2026

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: Friday 26 June 2026 and Monday 29 June 2026

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support

By applying to this job, you agree to our Terms & Conditions.

Proud member of the Disability Confident employer scheme