Where can I get help and advice about benefits

Money Advice Service

Working out what benefits or tax credits you’re entitled to can be tricky, especially with recent welfare changes. Find out where to get free expert advice online, face-to-face or by calling an advice helpline.

Citizens Advice

Citizens Advice can give you free, confidential, impartial and independent benefits advice.

Advice offered

As well as benefits advice, they can help you resolve problems with debt, housing and many more issues.

Services provided

  • Online
  • Home visits
  • Face-to-face
  • Advice helpline
  • Email (in some cases)

Suitable for

Everyone.

Contact Citizens Advice

Find your local bureau to arrange an appointment or view a list of phone numbers.

Law Centres

Law Centres provide free legal advice and representation to disadvantaged people.

Advice offered

As well as benefits and welfare rights advice, Law Centres offer legal advice on issues including employment and housing.

Services provided

  • Face-to-face
  • Telephone (in some areas)

Suitable for

Everyone.

Contact your local Law Centre

Macmillan benefits advisers for people affected by cancer

A Macmillan benefits adviser can help you work out what financial help you’re entitled to.

Advice offered

They offer specialist advice to help ease money worries.

Including information on:

  • loans
  • grants
  • benefits
  • tax credits.

Services provided

  • Face-to-face
  • Home visits
  • Telephone

Suitable for

Anyone affected by cancer.

Find a Macmillan benefits adviser

Find a Macmillan benefits adviser near you

Age UK benefits advice for older people

Some local branches of Age UK offer a free, confidential benefits advice service.

Advice offered

Practical assistance to make sure you’re getting all the benefits you’re entitled to.

Services provided

  • Face-to-face
  • Home visits
  • Telephone
  • Help with completing claim forms

Suitable for

Anyone who is over State Pension age and living in the area covered by the local branch.

Contact Age UK

Call the Age UK Helpline: 0800 169 6565 (8am-7pm, 365 days a year)

Go to the Age UK website

Or put ‘Age UK’ plus the name of your local area into a search engine.

Gingerbread Single Parent Helpline

Gingerbread provides advice and practical support for single parents, including advice on benefits and tax credits.

You can call free on 0808 802 0925 (Monday: 10am to 6pm, Tuesday, Thursday, Friday: 10am to 4pm, Wednesday: 10am-1pm and 5pm-7pm)

Other free help and advice

Debt advice

If you’re worried about keeping up with debt repayments there is lots of free, confidential help and advice available.

Find out more by following the link below:

Housing advice

If you have rent or mortgage arrears or you’re worried about losing your home, Shelter offers confidential advice on a range of housing issues.

This article is provided by the Money Advice Service.

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We want you to understand the positives, but also the limitations of using our site. We operate in a journalistic manner and therefore all information, guidance or suggestions provided are intended to be general in nature, and you should not rely on any of the information on the site in connection with the making of any financial decision.

When we set out to build Rest Less Money, we wanted to be a trusted place where you could find helpful information about financial matters affecting the over 50s. As a free to use resource, we try hard to provide the best information we can, but we cannot guarantee that we won’t occasionally make mistakes. So please note that you use the information on our site at your own risk, and we can’t accept liability if things go wrong.

Key things to remember when using Rest Less Money:

We do not offer financial advice – As a journalistic site, it’s important to know that we do not provide financial advice. You should always do your own research before choosing any financial product so that you can be certain it is right for you and your specific circumstances. If you are in any doubt, please seek professional financial advice from a regulated financial advisor.

No Liability – please note that you use the information on Rest Less Money at your own risk and we can’t accept liability for how you choose to use the information given on our site. We will often provide links to content or products and services available on other third-party websites. These are provided purely for your convenience and we cannot be held responsible for any content, or any of the products and services offered on any website that we link to.

 

Accuracy of Information – We try to make sure that all the information provided on Rest Less Money is correct at the time of publishing as we want it to be the most helpful resource possible. Sadly, we are not perfect however, and so we can make no guarantees as to the completeness, accuracy, adequacy or suitability of the information available on the site.
Whilst we work hard to try and provide accurate information, deals and prices can change, so whilst they may be correct at the time of writing, providers may subsequently decide to alter them later – so always double check first.

A final note on the Rest Less Community Forums – always remember that anyone can post their opinion on the Rest Less Community Forums, so it can be very different from our own opinion and may not be factual or well researched. Always be wary of any content posted on the forums and be sure to do your own research and due diligence on anything suggested. 

We hope you find Rest Less Money a useful resource and we would welcome your feedback at [email protected] on how to make it even better. For more information on any of the above you can read our full terms and conditions.

Some important information about Rest Less Money

We want you to understand the positives, but also the limitations of using our site. We operate in a journalistic manner and therefore all information, guidance or suggestions provided are intended to be general in nature, and you should not rely on any of the information on the site in connection with the making of any financial decision.

When we set out to build Rest Less Money, we wanted to be a trusted place where you could find helpful information about financial matters affecting the over 50s. As a free to use resource, we try hard to provide the best information we can, but we cannot guarantee that we won’t occasionally make mistakes. So please note that you use the information on our site at your own risk, and we can’t accept liability if things go wrong.

Key things to remember when using Rest Less Money:

We do not offer financial advice – As a journalistic site, it’s important to know that we do not provide financial advice. You should always do your own research before choosing any financial product so that you can be certain it is right for you and your specific circumstances. If you are in any doubt, please seek professional financial advice from a regulated financial advisor.

No Liability – please note that you use the information on Rest Less Money at your own risk and we can’t accept liability for how you choose to use the information given on our site. We will often provide links to content or products and services available on other third-party websites. These are provided purely for your convenience and we cannot be held responsible for any content, or any of the products and services offered on any website that we link to.

 

Accuracy of Information – We try to make sure that all the information provided on Rest Less Money is correct at the time of publishing as we want it to be the most helpful resource possible. Sadly, we are not perfect however, and so we can make no guarantees as to the completeness, accuracy, adequacy or suitability of the information available on the site.
Whilst we work hard to try and provide accurate information, deals and prices can change, so whilst they may be correct at the time of writing, providers may subsequently decide to alter them later – so always double check first.

A final note on the Rest Less Community Forums – always remember that anyone can post their opinion on the Rest Less Community Forums, so it can be very different from our own opinion and may not be factual or well researched. Always be wary of any content posted on the forums and be sure to do your own research and due diligence on anything suggested. 

We hope you find Rest Less Money a useful resource and we would welcome your feedback at [email protected] on how to make it even better. For more information on any of the above you can read our full terms and conditions.

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