Work for Lloyds Banking Group
Introduction to Lloyds Banking Group
For over 250 years, Lloyds Banking Group have been making a difference to the lives of customers, businesses and communities. Today, they are still driven by their purpose of helping Britain prosper.
Lloyds Banking Group are part of an ever-changing industry and are currently on a journey to shape the financial services of the future, whilst supporting their customers’ changing needs.
The scale and reach of the Group means they can offer a broad range of opportunities to learn, grow and develop. A values-led culture and approach to inclusion and diversity means everyone can make a real difference together.
Why we’re working with Rest Less
We now have four generations in the modern day workforce; and with the advancement of technology and our ever-changing working styles, it is important we have a diverse workforce that truly represents the communities we serve. We’re working with Rest Less to find the best talent that will bring more diversity of thought to our organisation, and help Britain Prosper.
Find your perfect opportunity at Lloyds Banking Group
Vickie McRae: joined the Lloyds Banking Group apprenticeship programme to re-train at 50
Vicky on the application process...
Clare and Annabelle: “We’re job sharing seamlessly”
Talk to Clare and Annabelle, and you’ll hear a great example of how a collaborative approach to agile working is helping Britain prosper. When both women decided to reduce their working hours, their manager suggested job sharing. It made perfect sense, and soon everything fell into place.
By bringing two minds to one role, they’ve not only been able to deliver an exceptional service for their colleagues and customers. They’ve also found more time to spend with their families and do what they love – whether that’s rock climbing for Anabelle or photography for Clare.
“We were definitely encouraged to do it, which was fantastic,” says Clare. “We’re very much on the same wavelength”, adds Annabelle. “And we’re empowered to go ahead and be creative. Which is why we’re both just absolutely loving our job, aren’t we?”
Example roles at Lloyds Banking Group
Customer Service Assistant (On-Call)
Working flexibly at least 15 hours per month, you will be there for customers at key times. This role requires flexibility to cover the branches in the local area, to go where customers need you. You will play a vital role in supporting branches and customers by providing the service needed at the right time and in the right place.
A Banking Consultant supports the day to day operations in the branch(es) and even manages the branch in the absence of the Branch Manager where appropriate. They help new and existing customers with their financial and servicing needs, delivering an excellent customer experience by working collaboratively with their branch and wider area colleagues.
Customer Service Advisor
The role of Customer Service Advisor is at the heart of being the best bank for Lloyds Banking Group customers.
Whether you’re looking for a way to kick-start a new career or want rewarding work to fit around other life commitments, Lloyds Banking Group have an opportunity to suit you at one of their 12 Connect centres nationwide.
Lloyds Banking Group is on a mission to build the bank of the future, and they need your help do it. Continuing their extensive transformation programme, they are redefining what a bank is from the inside out. Their technology, culture, and mind-set is changing to craft a true engineering-led organisation.
Lloyds Banking Group diversity statement
“We are committed to making Lloyds Bank a great organisation for our customers to do business and for our employees to work. We want to ensure our team reflects 21st-century Britain: a team in which differences are welcomed and everyone is treated fairly and with dignity and respect, regardless of their differences.
Diversity and inclusion is central to our business success. Our customer base is very diverse and we need to ensure that we understand and can meet their needs if we are to be successful. Reflecting the diversity of the UK in our own workforce helps us to achieve that goal.
We are creating an environment where everyone can provide excellent service to our diverse customers and develop their individual careers, whatever their background.”
Lloyds Banking Group brand values
Lloyds Banking Group has a vision that sets the direction for everyone in the Group. It aims to unlock the Group’s great potential, helping to make them a leaner, more agile and more transparent organisation. And one that delivers for all its stakeholders but, above all, makes them the best bank for its customers.
To help achieve this strategic vision of becoming the best bank for customers, Lloyds Banking Group has three values that everyone needs to live up to, as individuals and as an organisation, which are
- Putting Customers First
- Keeping it Simple
- Making a Difference Together