Work for Majestic Wine
Introduction to Majestic Wine
Majestic is the UK’s largest specialist wine retailer. We began in London more than 40 years ago and today have more than 200 stores nationwide with more new stores on the horizon. Our primary mission is to help customers discover wines, beers and spirits they will love.
To ensure an exceptional personalised experience, we offer in-store tasting counters, expert recommendations, a no-quibble refund guarantee, free glass hire, a carry-to-car service, and more.
Additionally, as an accredited trainer for WSET (the Wine & Spirit Education Trust), all our colleagues enjoy fully-funded access to their courses and materials, providing them with the knowledge and skills to better serve our customers and a professional qualification that lasts a lifetime!
Why we’re working with Rest Less
Here at Majestic, we are proud of our already age-diverse teams, with colleagues aged 18-79 working with us. We are working with Rest Less to further develop our age diversity as we know the blend of different ages creates high-performing teams delivering exceptional customer service, due to the wide range of experience, perspectives and expertise.
Why work with Majestic Wine
Here at Majestic, we offer diverse and rewarding career progression opportunities for enthusiasts of wines. Our vibrant and immersive work setting is steeped in a legacy of collaboration, customer delight, and a commitment to exceeding expectations. Wherever your path with us may take you, rest assured that you’ll encounter unparalleled team camaraderie and exceptional wines
Additionally, we offer:
- WSET Level 2 for all customer-facing roles
- WSET level 3 for all Trainee Managers & Store Managers
- Colleague discount of 20% off your favourite products
- Incentive trips – win trips to vineyards & distilleries, from Slovenia to Spain and Chile to Croatia. Money can’t buy trips as guests of our amazing producers & suppliers
- Retail Trust – personalised well-being toolkit for all employees
- Cycle to work scheme
- Electric & hybrid salary sacrifice car lease scheme
- A variety of roles with hours that can fit into your schedule
Find your perfect opportunity at Majestic Wine
Real-life stories
Changing your career track or transferring to a new company needn’t be daunting. We asked some of our valued team to tell us about their experiences of working at Majestic Wine. We hope they inspire you too.
Matt - Sales Assistant, Majestic Wine - Southend
Vintage 2009
Matt spent a long career in financial services, before taking a part-time job with Majestic – or, as he prefers to call it, ‘semi-retirement.’
“I’ve always loved wine, so working part-time at Majestic really appealed. No two days are the same. I might be out in the van doing deliveries or putting new stock in the store. But my favourite bit is always talking to customers at the tasting counter: finding out what they like and don’t like.
You don’t have to know a lot about wine when you start – you’ll quickly pick it up. It’s a job that really suits someone who likes talking to people. Someone who gets a sense of satisfaction from giving great service. And the team is great. You’re constantly bouncing ideas off each other and learning from each other. That creates quite a camaraderie. It’s a great fun place to work – and you get a nice staff discount!”
Jill - Sales Assistant and Driver, Majestic Wine - Aylesbury
Vintage 2023
Jill spent most of her adult life working for a New Zealand-based pharmaceutical business. She now works 19 hours a week in Majestic’s Aylesbury store.
“I worked for 36 years and, when I retired, I thought I’d just put my feet up – but I found I was getting a bit bored. So, when the opportunity came up with Majestic, I jumped at it. I’ve always been interested in wine and I wanted something that would stretch me a bit, while also leaving me enough time to pursue my other interests.
I’m contracted for 19 hours a week, but it’s very flexible. If I need to change my days, I usually can – and, if my manager needs cover at short notice, I’m usually happy to step in. What I love about the job is that you never know who’s going to walk in. I really enjoy that personal interaction – getting to know people and helping them find a wine that’s perfect for their occasion, whether it’s a full-blown wedding or a quiet meal at home.
They’ll sometimes ask me questions I don’t know the answers to – but there’s always someone here who does. And wine is such a nice product: everyone’s always happy just to chat. I’m constantly learning and Majestic is really good at giving you the support and resources to develop your knowledge if you want to. I can honestly say I’ve never had a bad shift. In fact, most days, it doesn’t feel like work!”
Nina - Sales Assistant, Majestic Wine - Taunton
Vintage 2019
Nina previously worked in bridalwear, but she’s quickly got to grips with the world of wine – so much so that she recently won one of Majestic’s incentive trips to visit a wine producer in Slovenia.
“It was quite daunting when I started, because I didn’t really know anything about wine. But you pick it up very quickly, just from listening to your colleagues and learning from them. And you never need to worry if a customer asks you something you don’t know – you can guarantee one of your colleagues will have the answer and they’re always happy to help.
My manager has been brilliant and really encouraged me to take advantage of the training resources Majestic offers. Who’d have thought that, five years on, I’d have a level two wine qualification from WSET (wines and spirits education trust)? And that I’d be going on a trip to meet the growers in Slovenia! I do six hours a day, four days a week, which is perfect for someone at my stage of life. And it’s very flexible – if we need to swap hours around, we can.
I love chatting to customers and building a relationship with them. You get a lot of regular customers who come back because they trust you. It’s a great feeling when you recommend a wine they’ve never tried before and they come back and tell you how much they enjoyed it.” – Nina
Mike - Sales Assistant, Majestic Wine - Bromley
Vintage 2019
Mike served as an officer in the army, then spent nearly 30 years with Waitrose before joining Majestic – attracted by the flexible working hours and his long-term interest in wine.
“What I love about this job is that you never know who’s going to walk in, or what they’re looking for. You can take the time to have a really good conversation: find out what they like or don’t like, offer some advice – and maybe help them discover something they wouldn’t have thought about trying. Wine is such a social thing. And it’s really satisfying to feel like you’ve made someone’s day with your recommendation.” – Mike
Example roles at Majestic Wine
Sales Assistant
As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day-to-day running of your store. Majestic Wine will support you in gaining your WSET level 2 qualification to convert your passion for the product into qualified knowledge to help our Customers discover and buy wines, spirits and beers they love.
Driver
As a Majestic Wine Driver, you get the opportunity to meet and talk to different customers every day. That’s why this role is about much more than just driving: it’s about helping others and delivering great service, with a smile. It’s hands-on, active and full of variety.
Trainee Manager
As a Majestic Trainee Manager we will support you on a 12 month development programme. This will give you a detailed understanding and experience of all operational, service & leadership standards required to become a future Majestic Store Manager. Majestic Wine will support you through your WSET level 3 qualification and you will also become a personal licence holder. You will have a blended learning approach, on the job with your Store Manager & online e-learning to set you up for future success!
Hear more about the Majestic Wine
Majestic Wine diversity statement
At Majestic Wine, we wholeheartedly embrace and celebrate diversity within our community. We firmly believe that creating a team of colleagues from diverse backgrounds, with a variety of perspectives and experiences, not only enhances our team and enriches customer interactions, but also creates a sense of belonging where everyone can authentically be themselves.
Our unwavering commitment to inclusivity is exemplified through initiatives like our Diversity in Wine Scholarship, which offers people from black, Asian and ethnic minority backgrounds free training to open doors to the wine industry. This represents just part of Majestic’s ongoing efforts to cultivate a secure and welcoming environment for all.
Majestic Wine partnerships
