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Family Engagement Officer

Caerphilly County Borough Council

Job Description

We are recruiting a Family Engagement Officer at Caerphilly County Borough Council.

Working hours: 32.50

Working Weeks TTO: 39

Contract Type: Part Time, Permanent, Term Time Only

Location: Graig Y Rhacca Primary and Nursery Community School

Start date: Tuesday 1st September 2026

We pay an attractive salary of £22,820 - £23,965 and offer access to training and development opportunities.

The Governing Body of Graig Y Rhacca Primary and Nursery Community School is looking to appoint a member to our team who is committed to developing parental engagement and emotional and wellbeing support for our pupils and their families.

The purpose of the Family Engagement Officer is to work alongside the school's HT and DHT, teachers and support staff team with pupils and their families in need of specific support. It is a varied role with the focus of supporting and engaging pupils and their families. The underpinning value of the work is to ensure that every pupil achieves their potential through the provision of targeted support, signposting to services and intervention. Under the direction of the Head Teacher, the FEO will contribute to all aspects of pupils' well-being and achievement, ensuring attendance and punctuality is of a high priority.

We are looking for someone who:

is a strong communicator

warm and approachable

hard-working and can demonstrate an ability to use their own initiative

have knowledge of relevant policies / codes of practice and legislation in relation to education and child welfare/protection

can promote parents' and families' appreciation of the importance of attendance, education and learning

is able to liaise effectively with a range of external agencies including Children's Services

will work to encourage good relationships and positive dialogue between parents and school to develop mutual respect, understanding and confidence.

We can offer:

a supportive, committed and friendly team aiming for excellence

children who are very well behaved, happy and eager to learn

a commitment to high quality professional development

Previous experience of supporting vulnerable families and children will be an advantage.

For the role, we ask that you have:

NVQ Level 3 or equivalent qualification

Excellent numeracy/literacy skills - equivalent to NVQ Level 2 in English and maths.

Working knowledge of national curriculum and other relevant learning programmes.

The ability to plan effective actions for pupils at risk of underachieving.

We have excellent benefits including the Local Government Pension Scheme and staff discount schemes.

To view the Job Description and Person Specification please select the relevant attachment from the attachments list.

After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Nicola Thain, Headteacher on 02920 852516 or email [email protected]

Application forms are available from the ETEACH website or the school ([email protected]).

Proud member of the Disability Confident employer scheme

Good luck with your application