Business Analyst

We are looking for Business Analysts to join our teams working across a range of programmes and projects.

You will work closely with business stakeholders and Product Owners, acting as a trusted partner to understand needs, provide thoughtful challenge, and help shape effective solutions. You will deliver high-quality, objective analysis to ensure requirements are well defined, inclusive, and aligned to delivering real value for our users.

This is a great opportunity to contribute to meaningful change, helping to improve services and outcomes across HM Land Registry.

As a Business Analyst at HM Land Registry, you will work as part of multidisciplinary teams to understand user needs and support the delivery of high-quality, user-centred services.

You will use a range of techniques to explore, analyse and communicate requirements, ensuring they are clearly understood and support successful delivery. You will work collaboratively with stakeholders at all levels, creating an open and inclusive environment where ideas can be shared, challenged and developed.

We value curiosity, collaboration and continuous improvement, and we will support you to grow and develop your skills as part of our professional community.

Main Duties

You will:

• Analyse change requests to define clear problem or opportunity statements, working with a wide range of stakeholders
• Identify and engage stakeholders, ensuring diverse perspectives are understood and appropriately represented
• Analyse and evaluate research outputs to inform evidence-based decisions
• Support Product Owners with backlog creation and refinement, helping to ensure user stories are clear, prioritised and ready for development
• Elicit and document requirements to the right level of detail, facilitating inclusive workshops and Agile ceremonies
• Ensure requirements are agreed, documented, and aligned with the definition of done
• Identify opportunities to improve business processes by analysing current (as is) and future (to be) states
• Monitor scope and identify potential changes, raising these in a timely and constructive way
• Communicate clearly across teams and stakeholders, sharing insights and helping others understand complex information
• Contribute to the definition of clear and meaningful acceptance criteria
• Support the production of impact assessments
• Share progress and outcomes with wider stakeholder groups, ensuring transparency and understanding

Additional requirements

Attendance at meetings and conferences across the HM Land Registry estate and at other locations will be a feature of this role, including occasional overnight stays. You will need to be flexible with your working hours to meet business requirements.

To be successful in this position, you will need to demonstrate the below essential criteria throughout the selection process. Please note that the desirable criteria will only be assessed in the event of needing a tiebreaker.

Essential Technical Skills and Qualifications:

• Use of appropriate methods and tooling to support analysis
• Modelling techniques (business/process/date)

Essential Experience:

• Experience of tools and techniques used to elicit and document user needs and requirements, and support analysis
• Experience of identifying efficiencies and providing recommendations on process improvement
• Experience of contributing to delivery in an iterative or agile environment
• Experience of analysing system capabilities and limitations, and developing requirements for improvements or software changes
• Excellent assimilation, analysis and problem-solving skills
• Excellent communication, facilitation and negotiation skills including the ability to challenge evidence and proposals constructively

Desirable Experience:

• Experience of contributing to the improvement of a practice and its community