Head of HR Operations

Civil Service
Part Time
Canary Wharf Estate
66,361 - 79,697
Posted 3 days ago

Categories: Government HR & Recruitment Employer website Report this listing

Job Description

Job summary

Our people are at the heart of GADs ability to deliver expert advice and unlock value for government. GADs People Strategy underpins our business strategy and is designed to support growth into new policy areas, while strengthening delivery of our core work. We are committed to building a dynamic, flexible talent ecosystem, fostering a culture of inclusion and learning, and delivering excellence for our clients and the UK public sector.

We offer great working benefits, flexible working options and a career where your learning and development is taken seriously.

For further information about the role and GAD, please see the link at the bottom of the page.

Job description

As Head of HR Operations, you will lead a team in the delivery of high-quality, efficient, and compliant HR services that underpin the employee lifecycle. This role requires a confident and emotionally intelligent leader who can manage team dynamics and foster a high performing and collaborative team culture, embed accountability and lead the delivery of impactful operational change. As Deputy support to the HR Director, you will play a pivotal role in directly supporting and shaping the future of HR operations, strengthening people management practices, and ensuring the HR function continues to deliver an outstanding service across the Government Actuary's Department. Working under the direction of the HR Director, the postholder will collaborate closely with the Head of Talent and Skills Development to provide joined-up leadership across the HR team and support delivery of the objectives set out in the People Strategy.

Person specification

Operational Excellence & Compliance

Lead end-to-end HR operations (recruitment, onboarding, contractual changes, payroll interface, systems, offboarding)
Ensure HR policies, procedures and compliance frameworks are current, legally sound and aligned with organisational needs
Ensure full compliance with employment law, civil service policies, data protection and audit requirements, including timely integration of new regulations
Manage relationships with external providers (e.g. payroll, recruitment) to ensure value for money and service excellence
Manage the HR Risk Register and lead engagement with the Risk and Governance team.

People, Performance and Continuous Improvement

Provide motivating and supportive leadership to the HR Operations team, setting clear expectations and fostering professional growth
Coach and develop team skills, managing overall performance to enable timely, quality-assured service
Ensure timely, high-quality service delivery, offering first-line advice and guidance to colleagues and managers
Use HR data, metrics and analysis to identify insight and trends, to make informed decisions that improve organisational effectiveness
Drive effective project delivery through strategic oversight, providing support and direction to the team, and escalating matters where appropriate.

Systems, Data and Reporting

Oversee effective use of the HR information system, ensuring data accuracy and insightful reporting
Collaborate with internal partners (Finance, IT) to enhance system integration and workforce analytics
Drive innovation and continuous improvement across HR operations through the effective use of technology, process optimisation, and digital solutions that enhance efficiency, service delivery, and the employee experience.

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