Head of UK Operations

At FCDO Services, we protect the UKs interests at home and overseas. We design and construct secure government buildings and courier diplomatic packages worldwide, safeguard government tech and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission were on. In our world, it all matters.

The success of a government project can depend on secure, timely shipments and our Logistics team always deliver the goods. From dedicated drivers to King's Messengers, they've delivered to over 250 destinations worldwide, moving over a million kilograms of freight annually across land, air, and sea. Now, you've got the opportunity to join them.

Delivering globally.

Dispatching each shipment with care.

Seeing your impact go further.

It all matters.

Drive operational excellence locally and globally

This isnt an ordinary logistics role. Its a creative one, set in an environment that is nuanced and complex. Thats why we need you. Youll be the operational lead for all logistics operations for the end-to-end supply chain, striving towards becoming a best-in-class warehouse operation. Youll bring your strategic mindset to deliver a resilient, cost-effective solution. Youll manage supplier delivery activity and financial performance for over 35m of critical services for the FCDO and FCDO Services. In short? Its a job that challenges, yet leaves you feeling fulfilled.

Thats just the start. Youll also see yourself managing a team of 62 people, while ensuring effective operations across Hanslope Park, King Charles Street, Frankfurt and British Force Post Office. Placing Health and Safety issues at the heart of your solution, you will report back to the Head of Global Logistics to advise on key metrics and changes to the operation. And as a trusted leader, youll be the one your team turns to offering expert guidance, driving local action plans and keeping staff engagement high every step of the way.

Use your leadership skills to deliver with confidence

Of course, youll need a professional qualification or relevant experience in management logistics, from supply chain to distribution. But theres more to it than that. A natural-born leader, youll have experience leading large teams, both in the UK and overseas. And your people management skills will not only foster a culture of service excellence, but also allow you to drive operational change, manage risk and plan strategically when needed. Your communication skills are one of your strong points and it lets you manage relationships, negotiate and influence at a senior level. Pressure rarely gets to you. And your commitment to achieving objectives and delivering service excellence remains unwavering.

Grow your career in a supportive environment

Working with us, youll help keep people, information, and assets safe around the world. Its a role you can feel proud of; and we aim to make every part of your career just as rewarding. Thats why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, youll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need.

Want to see your future teams work in action? Step into our Virtual Embassy and select a guide to take you round we suggest Working in our warehouse, garage and UK & Overseas secure logistics supply chain to see how the team delivers for government customers and how you could help. Explore the embassy now at virtual-embassy.fcdoservicescareers.co.uk

Additionally, learn more about a career in logistics with us at: fcdoservicescareers.co.uk/career-areas/logistics/

Every single colleague must be security cleared before joining us. If youre successful in your application, well ask you to undergo our vetting process to achieve Developed Vetting (DV) clearance. You can find out more about vetting on our website: https://www.fcdoservicescareers.co.uk/how-to-apply/

To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk

It takes a diverse team to protect a diverse world

The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know youre welcome and valued. Its what makes us a Disability Confident employer. And why were recognised as a Carer Confident workplace. And its how you know youre joining an inspiring, inclusive organisation.

We are looking for people with :

• Excellent relationship management skills with an inclusive communication style at all levels.
• Deep knowledge of UK Health & Safety legislation.
• Ability to negotiate, and influence at a senior level.
• Track record in achieving objectives, performance targets and service delivery excellence through teams.
• Experience in strategic planning and risk management.
• Integrating initiative to delivery customers net zero environmental and sustainability agenda.
• Demonstrable delivery via a continuous improvement approach to achieve a consistently high level on cost and quality, with a clear understanding budgeting and lifetime costs.
• Resilient under pressure.